Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Macy Manboadh

Macy Manboadh

South Ozone Park,NY

Summary

Enthusiastic and results-driven professional with a strong background in sales, marketing, and luxury client relations. Extensive experience in premium beauty and retail sectors, with a knack for building and maintaining strong client relationships, exceeding sales targets, and implementing creative growth strategies. Passionate about delivering exceptional customer experiences, aligning seamlessly with Ralph Lauren's commitment to excellence and innovation. Renowned for entrepreneurial spirit, adaptability in fast-paced environments, and keen market awareness. Eager to bring expertise to a brand admired deeply and contribute meaningfully to its continued success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Go Local
06.2023 - Current
  • Represent high-end beauty brands, exceeding sales expectations while delivering corporate sales initiatives
  • Built internal and external relationships to enhance customer loyalty and satisfaction
  • Provided expert product knowledge and tailored recommendations to elevate the client experience

Esthetician

Estée Lauder
11.2024
  • Delivered tailored skincare consultations and treatment plans to meet individual client needs
  • Drove product sales through exceptional customer service and expertise

Keyholder

Kiehl’s Flagship
02.2024 - 06.2024
  • Managed store operations, including opening and closing procedures, ensuring a seamless customer experience
  • Conducted mini facials to enhance customer interactions and promote product sales

Lead Beauty Consultant

The Ordinary
12.2019 - 08.2021
  • Conducted personalized skincare consultations, delivering tailored product recommendations to meet individual needs
  • Exceeded sales targets through effective cross-selling strategies and exceptional customer service

Project Coordinator

Northwell Health ITS
08.2017 - 08.2019
  • Prepared financial forecasts and conducted market research to inform project strategies
  • Coordinated communication across departments to meet deadlines and optimise workflow

Service Professional

OTG Management
11.2013 - 05.2016
  • Managed day-to-day bar and restaurant operations, including inventory control and budget tracking
  • Delivered exceptional service in a high-paced environment, meeting and exceeding customer expectations
  • Assisted with promotional activities to increase customer engagement and revenue

Sales Specialist

Burberry
09.2015 - 01.2016
  • Provided tailored product recommendations and exceptional service, increasing sales and fostering brand loyalty
  • Exceeded sales targets through strategic engagement and detailed market knowledge

Education

Bachelor of Science - International Trading and Marketing, Economics, Latin America

Fashion Institute of Technology, State University of New York

Associate of Liberal Arts -

Borough of Manhattan Community College

Skills

  • Sales and Revenue Growth
  • Market Knowledge
  • Client Relationship Management
  • Cross-Department Collaboration
  • Analytical Expertise
  • Multitasking and organization
  • Bank deposits
  • Product demonstrations
  • Customer service
  • Cash handling accuracy
  • POS system operation
  • Loss prevention strategies

Certification

  • Health Coach Certification, Institute of Integrated Nutrition, 09/01/24
  • Certified Personal Trainer, ISSA, 03/01/24
  • New York State Licensed Esthetician, Aveda Institute of Art and Science, 12/01/20

Timeline

Esthetician

Estée Lauder
11.2024

Keyholder

Kiehl’s Flagship
02.2024 - 06.2024

Brand Ambassador

Go Local
06.2023 - Current

Lead Beauty Consultant

The Ordinary
12.2019 - 08.2021

Project Coordinator

Northwell Health ITS
08.2017 - 08.2019

Sales Specialist

Burberry
09.2015 - 01.2016

Service Professional

OTG Management
11.2013 - 05.2016

Associate of Liberal Arts -

Borough of Manhattan Community College

Bachelor of Science - International Trading and Marketing, Economics, Latin America

Fashion Institute of Technology, State University of New York

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Macy Manboadh