Macy McDermott
Methuen,MA
Summary
Energetic Brand Ambassador with specialization in enhancing brand awareness, fostering customer relationships, and driving product promotion. Known for high productivity levels and efficient task completion. Skilled in event management, social media engagement, and persuasive communication. Excel at teamwork, adaptability, and problem-solving to effectively represent brands and stimulate market growth.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Brand Ambassador
AEO & Aerie Store
Salem, NH
11.2023 - Current
- Engaged customers to promote brand awareness and loyalty.
- Assisted in organizing store events and promotions for product launches.
- Provided product knowledge and support to customers during shopping experiences.
- Managed inventory by restocking shelves and ensuring product availability.
- Trained new staff on customer service practices and brand guidelines.
- Gathered customer feedback to improve service quality and store environment.
- Demonstrated effective communication skills while interacting with diverse clientele.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Communicated regularly with team members regarding progress updates on projects.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Maintained an up-to-date knowledge base on current industry developments.
Education
Bachelor of Nursing - Nursing
Endicott College
Beverly, MA 08.2025 - 03.2026
Methuen High-school
Methuen, MASkills
- Communication skills
- Team collaboration
- Time management
- Customer service
- Problem resolution
- Public relations
- Effective communicator
- Strong interpersonal skills
- Customer relationship building
- Team leadership qualities
- Adaptable personality
- Performance improvement
- Relationship builder
- Staff training
- Excellent public speaking
- Effective networking
- Active listening
- Rapport building
- Product recommendations
- Community outreach
Accomplishments
- Excelling in Anatomy & Physiology Award
Timeline
Bachelor of Nursing - Nursing
Endicott College
08.2025 - 03.2026
Brand Ambassador
AEO & Aerie Store
11.2023 - Current
Methuen High-school