Macy Miles
Hancock
Summary
Thorough team contributor with strong organizational capabilities and very detail-oriented. Experienced in handling numerous tasks at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Time Coach
Aroostook Mental Health Center
06.2025 - Current
- Documented and analyzed client progress and adjusted strategies based on feedback and observations.
- Assisted in crisis intervention strategies to support clients in distress.
- Developed personalized action plans aligned with clients' goals and needs.
Family Visitation Specialist
Aroostook Mental Health Center
03.2025 - Current
- Facilitated visitation sessions, ensuring compliance with safety and therapeutic guidelines
- Monitored and documented client behavior during visits to support treatment goals
- Assisted families in navigating the visitation process, providing resources and support.
Core Intern, Recovery Coach
Healthy Acadia
11.2024 - 04.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed personalized recovery plans tailored to individual client needs.
- Monitored client progress, adjusting strategies to enhance recovery outcomes.
Phlebotomist
Quest Diagnostics
05.2023 - 04.2024
- Collected blood samples following established safety protocols and best practices.
- Maintained accurate patient records and documentation for compliance purposes.
- Educated patients on procedures, ensuring comfort and understanding during sample collection.
Caregiver
Comfort Keepers Home Care
12.2022 - 05.2023
- Assisted clients with daily living activities to enhance quality of life.
- Provided companionship and emotional support to promote mental well-being.
- Coordinated transportation for clients to medical appointments and social engagements.
BHP/Shift Leader
Kidspeace
02.2021 - 08.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on effective care for each client.
- Facilitated communication between staff and management to address concerns promptly.
Education
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta
Ellsworth, ME06-2025
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Detail-oriented
- Organizational skills
- Advocacy
- Teamwork
Certification
Behavioral Health Professional
Direct Support Professional
State Registered Recovery Coach
Languages
English
Full Professional
Timeline
Family Time Coach
Aroostook Mental Health Center
06.2025 - Current
Family Visitation Specialist
Aroostook Mental Health Center
03.2025 - Current
Core Intern, Recovery Coach
Healthy Acadia
11.2024 - 04.2025
Phlebotomist
Quest Diagnostics
05.2023 - 04.2024
Caregiver
Comfort Keepers Home Care
12.2022 - 05.2023
BHP/Shift Leader
Kidspeace
02.2021 - 08.2022
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta