Macy Ottati
Boca Raton
Summary
Enthusiastic professional in hospitality and sales, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Device Sales Representative
DeRoyal
Knoxville
05.2025 - 08.2025
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Tracked performance metrics and wrote monthly sales reports.
Medical Device Sales Representative
DeRoyal
Knoxville
05.2024 - 08.2024
- Served as primary contact for named accounts encompassing account management and sales responsibilities.
- Educated healthcare providers on product features, benefits, and usage instructions.
- Developed effective sales presentations tailored to the specific needs of each customer.
Waitress/Server
Olive Garden
05.2022 - 09.2022
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Sales Representative
Club Pilates
12.2022 - 09.2022
- Engaged with clients to understand their fitness goals and needs.
- Managed membership sign-ups and maintained accurate client records.
Education
BBA - Marketing
Florida Atlantic University
Boca Raton, FL05-2027
BBA - Business Marketing
Southern Adventist University
Chattanooga, TN05.2027
Some College (No Degree) -
Escuela Superior De Español
SpainSkills
- Attentive
- Price memorization
- Effective customer upselling
- Sales presentations
- Conflict resolution
- Effective communication
- Cold calling
- Hospital sales
- Creative
- Customer retention
- Adaptability
References
- Jeanette, Brown, (561)
- Jamie, Stafford, (407)
- Heather, Hopkins, (407)
Certification
Social Media Marketing: Strategy and Optimization
OR protocol/sterile field training
Fire & Safety
Infection Control
Vendormate Credentialing/Certification
OR protocol/sterile field training
Fire & Safety
Infection Control
Vendormate Credentialing/Certification
Affiliations
Club Member - IBA International Business Association - (2025-currently)
Timeline
Medical Device Sales Representative
DeRoyal
05.2025 - 08.2025
Medical Device Sales Representative
DeRoyal
05.2024 - 08.2024
Sales Representative
Club Pilates
12.2022 - 09.2022
Waitress/Server
Olive Garden
05.2022 - 09.2022
BBA - Marketing
Florida Atlantic University
BBA - Business Marketing
Southern Adventist University
Some College (No Degree) -
Escuela Superior De Español