Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Spires

Danville,KY

Summary

As an ambitious professional with communication proficiency and extensive case manager and corrections officer experience, I was thrilled to learn about the current opening. I strongly believe that my professional background and industrialist drive makes me an ideal candidate to fill this position. My passion for this field, combined with the respect for your company, makes me eager to get on board.

I thrive in high pressure and fast paced situations, striving for positive results by applying my strong leadership abilities. Further, I possess expertise in being able to connect with individuals of all types. I am able to visualize success and identify unconventional yet highly effective strategies for a work environment, business, and also as an individual.

I have skillfully balanced organizational objects and productive relationships, strategizing and recommending ways in which to achieve and maintain a competitive position. My leadership and motivation talents have supported my professional growth.

I am looking for a position where I can use my knowledge of leadership, management, and counseling in a beneficial manner. I am highly motivated, organized, and self driven. I hold a strong rapport with patients, inmates, families and co-workers, past and present. I am eager to become apart of a team where I can share my experiences and learn from my peers.

Please find my resume for your review. I look forward to hearing from you regarding the position, as well as discussing the next steps in the hiring process. In closing, thank you for your time and consideration of my application.

Overview

8
8
years of professional experience

Work History

Corrections Officer

Northpoint Training Center
Danville, KY
03.2023 - Current
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained daily logs of shift activity.
  • Conducted cell and illegal substance checks.
  • Maintained correct physical head count for inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to scheduled court appearances, medical appointments and authorized activities.

Lead Case Manager

The Phoenix Centers
Mount Orab, OH
07.2021 - 03.2023
  • Maintained up-to-date records on each client's status including progress notes and case histories.
  • Facilitated groups to address topics such as life skills, relapse prevention, substance abuse, mental health concerns.
  • Developed strong partnerships with community organizations and agencies to ensure continuity of care for clients.
  • Coordinated referrals to outside providers for specialized services such as counseling or medical treatments.
  • Researched best practices in order to make recommendations for program improvements.
  • Helped facilitate discharge planning by identifying appropriate follow-up services after release from facility.
  • Conducted regular meetings with team members to discuss caseloads and provide guidance on complex cases.
  • Conducted initial intakes with new clients assessing their specific needs.
  • Maintained up-to-date case records with case activity status.

Assembly Line Machine Operator

Mitsubishi Electric Corporation
Maysville, KY
10.2017 - 07.2021
  • Inspected final results and compared to production order to support quality assurance.
  • Maintained accurate records of production data such as number of units produced, downtime, scrap rate.
  • Set up and operate various machines to produce parts or products according to specifications.
  • Troubleshot issues with machinery using problem-solving skills and technical knowledge.
  • Worked closely with quality control personnel to ensure product met customer standards.
  • Trained new employees on the use of assembly line equipment and processes.
  • Collaborated with team members on ways to improve efficiency in the assembly process.
  • Assisted with packaging and shipping of finished products after completing production run.
  • Followed detailed instructions from supervisors when setting up machines prior to production runs.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.

Courtesy Clerk

Kroger
Maysville, KY
05.2016 - 10.2017
  • Directed customers to product locations throughout store to help find requested items.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Answered questions about current, seasonal and special sales.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Provided excellent customer service by being friendly and courteous at all times.

Education

High School Diploma -

Ripley-Union-Lewis-Huntington High School
Ripley, OH
05-2015

Some College (No Degree) -

Purdue Global University
West Lafayette, IN

B.A. Administrative Accounting -

Western Governors University
Salt Lake City, UT

Skills

  • File and record maintenance
  • First aid and CPR certified
  • Excellent problem solver
  • Accountability
  • Performance Tracking
  • Discharge Planning
  • Records Management
  • Data Entry and Analysis
  • Problem-Solving
  • MS Office
  • Communication
  • Organization
  • Time management

Timeline

Corrections Officer

Northpoint Training Center
03.2023 - Current

Lead Case Manager

The Phoenix Centers
07.2021 - 03.2023

Assembly Line Machine Operator

Mitsubishi Electric Corporation
10.2017 - 07.2021

Courtesy Clerk

Kroger
05.2016 - 10.2017

High School Diploma -

Ripley-Union-Lewis-Huntington High School

Some College (No Degree) -

Purdue Global University

B.A. Administrative Accounting -

Western Governors University
Macy Spires