Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Stalena McMillan Miller

Tallahassee,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Restaurant OwnerCustomer Service RepresentativeFood Truck OperatorCustomer Service CashierReal Estate Agent

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Tallahassee, FL
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceCareer advancement

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

Corrections Officer

State of Florida Department of Corrections
Carrabelle, Florida
05.2025 - 01.2026
  • Maintained security protocols by monitoring inmate activities and ensuring compliance with facility regulations.
  • Conducted regular inspections of premises to identify and address safety hazards, enhancing overall facility security.
  • Assisted in inmate rehabilitation programs by facilitating group activities, contributing to a positive correctional environment.
  • Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Maintained daily logs of shift activity.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.

Restaurant Owner

Self-employeed
Panacea, Florida
06.2022 - 11.2024
  • Developed and implemented operational procedures, enhancing workflow efficiency and improving overall customer satisfaction in the restaurant.
  • Managed inventory levels, ensuring optimal stock availability and minimizing waste through effective ordering practices.
  • Trained and mentored staff, fostering a collaborative environment that improved service quality and team performance.
  • Oversaw daily operations, maintaining high standards of food safety and sanitation to meet health compliance requirements.

Customer Service Representative

Panacea Area Water
Panacea, Florida
03.2021 - 05.2024
  • Delivered exceptional customer support by resolving inquiries promptly, enhancing overall customer satisfaction and loyalty.
  • Collaborated with team members to streamline service processes, resulting in improved response times and operational efficiency.
  • Assisted in training new staff on customer service protocols and company
  • Managed customer accounts effectively, ensuring accurate data entry and compliance with service standards.
  • Resolved service issues through effective communication, significantly reducing escalated complaints and enhancing team performance.
  • Conducted regular follow-ups with customers to ensure satisfaction, contributing to higher retention rates and positive feedback.
  • Maintained organized records of customer interactions, supporting data analysis for service improvement initiatives.

Food Truck Operator

Alligator Point Tiki Hut
Alligator Point, FL
06.2021 - 05.2022
  • Managed daily food preparation and service, ensuring timely delivery and high-quality meals for customers.
  • Trained and mentored new staff on food safety standards and operational best practices, enhancing team efficiency.
  • Maintained inventory levels by conducting regular stock checks and ordering supplies to minimize shortages.

Customer Service Cashier

Ace Hardware
Crawfordville, FL
11.2020 - 03.2021
  • Delivered exceptional customer service by efficiently processing transactions, enhancing overall customer satisfaction and loyalty.
  • Assisted customers in locating products, providing knowledgeable recommendations that improved sales and customer engagement.
  • Maintained accurate cash registers and balanced daily transactions, ensuring financial integrity and minimizing discrepancies.
  • Implemented inventory management practices by restocking shelves and organizing merchandise, contributing to a well-maintained shopping environment.

Corrections Officer

State of Florida Department of Corrections
Carrabelle, Florida
08.2006 - 09.2009
  • Maintained security protocols by monitoring inmate activities and ensuring compliance with facility regulations.
  • Conducted regular inspections of premises to identify and address safety hazards, enhancing overall facility security.
  • Assisted in inmate rehabilitation programs by facilitating group activities, contributing to a positive correctional environment.
  • Documented incidents and inmate behaviors accurately, ensuring thorough reports for management review and accountability.
  • Collaborated with team members to develop strategies for conflict resolution, fostering a safer environment for staff and inmates.

Education

Certified Correctional Officer - Correctional Officer

State of Florida
Tallahassee, FL
07.2025 - 10.2025

Foodservice Manager - Foodservice Manager

Servsafe
Panacea, FL
06.2022 - 06.2022

Sales Associate - Real Estate Sales Associate

Bert Roger's Real Estate
Tallahassee, FL
09.2013 - 11.2013

General Education Diploma
Crawfordville, FL

Skills

  • Log maintenance
  • Communication systems
  • Inventory management
  • Operational procedures
  • Customer support
  • Data entry
  • Service processes
  • Cash handling
  • Customer satisfaction
  • Record organization
  • File and record maintenance
  • Integrity and honesty
  • Leadership qualities
  • First aid and CPR certified

References

References available upon request.

Timeline

Certified Correctional Officer - Correctional Officer

State of Florida
07.2025 - 10.2025

Corrections Officer

State of Florida Department of Corrections
05.2025 - 01.2026

Restaurant Owner

Self-employeed
06.2022 - 11.2024

Foodservice Manager - Foodservice Manager

Servsafe
06.2022 - 06.2022

Food Truck Operator

Alligator Point Tiki Hut
06.2021 - 05.2022

Customer Service Representative

Panacea Area Water
03.2021 - 05.2024

Customer Service Cashier

Ace Hardware
11.2020 - 03.2021

Sales Associate - Real Estate Sales Associate

Bert Roger's Real Estate
09.2013 - 11.2013

Corrections Officer

State of Florida Department of Corrections
08.2006 - 09.2009

General Education Diploma

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Stalena McMillan Miller