Madalen Rhea
Colorado Springs,United States
Summary
Resourceful supervisor known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
1
1
Language
4
4
years of professional experience
Work History
Supervisor/ Shift Lead
Smallcakes Cakery
Colorado Springs
08.2022 - Current
- Supervised daily operations to ensure product quality and adherence to safety standards.
- Trained and mentored team members on baking techniques and customer service practices.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Developed staff schedules to optimize labor costs while maintaining high service levels.
- Coordinated with suppliers for timely delivery of ingredients, ensuring uninterrupted production flow.
- Implemented new cake decoration techniques, enhancing presentation and customer satisfaction.
Education
High School Diploma -
Palmer high school
Colorado Springs05.2026
Skills
- Team Leadership
- Customer Service
- Conflict Resolution
- Adaptability
- Team motivation
- Interviewing
- Problem Solving
- Time Management
- Sales Strategies
- Public Speaking
- Staff training and development
- Preparing orders
Languages
English
Timeline
Supervisor/ Shift Lead
Smallcakes Cakery
08.2022 - Current
High School Diploma -
Palmer high school