Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lakeashia Simpsonlee

Greenville,SC

Summary

Accomplished Shift Lead Supervisor at Alltrista, I leveraged strong decision-making and team leadership skills to enhance operational efficiency and employee performance. Expert in policy enforcement and conflict resolution, I significantly improved customer satisfaction and workplace safety, demonstrating a proven track record of results-driven leadership and motivational guidance.

Overview

7
7
years of professional experience

Work History

Shift Lead Supervisor

Alltrista
12.2020 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
  • Ensured compliance with company policies, safety regulations, and industry best practices.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Supervised ongoing daily production phases.
  • Managed staff hiring, training and supervision.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.

Production Line Leader

Pldevelopments
11.2017 - 12.2020
  • Followed good manufacturing processes (GMPs).
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
  • Prioritized employee safety to reduce incidents.
  • Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
  • Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
  • Inspected products on specific cycle depending on complexity level or design for production.
  • Supervised production staff of Number.
  • Oversaw facility cleanliness and organization in compliance with industry regulations and internal guidelines designed to uphold best practices.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Trained line workers in Type and Type production work.
  • Utilized lean manufacturing principles to reduce waste, optimize resources, and enhance operational efficiency.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
  • Completed job cards correctly and on time.
  • Reduced downtime through proactive maintenance scheduling and regular equipment inspections.
  • Collaborated with engineering teams in developing process improvements aimed at reducing production time without compromising quality standards.
  • Troubleshot equipment to reduce service calls and downtime.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Oversaw loading and unloading of packages in warehouse.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Education

Pharmacy Technology

Penn Foster Career School
Scranton, PA
08.2024

Skills

  • Customer service focus
  • Workplace Safety
  • Decision-making capabilities
  • Employee Training
  • Staff Motivation
  • Policy Enforcement
  • Team motivation
  • Positive Attitude
  • Problem-Solving
  • Strong verbal and written communication
  • Team Leadership
  • Creative Problem-Solving
  • Cash Handling
  • Team Collaboration and Leadership
  • Training Assistance
  • Flexible Schedule
  • Shift Paperwork Completion
  • Daily workflows
  • Inventory Counts
  • Assigning Work
  • Role Modeling
  • Conflict Resolution
  • Team Supervision
  • Motivational Leadership
  • Staff Supervision
  • Rules Enforcement
  • Policy and Procedure Enforcement
  • Quality Inspections
  • Production Reporting
  • Employee Attendance Monitoring

Accomplishments

  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Collaborated with team of Number in the development of Project name.

Timeline

Shift Lead Supervisor

Alltrista
12.2020 - 06.2024

Production Line Leader

Pldevelopments
11.2017 - 12.2020

Pharmacy Technology

Penn Foster Career School

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Lakeashia Simpsonlee