Madalena Mazzarese
Midlothian,TX
Summary
Dynamic and creative team-based worker with extensive experience in customer service. Maintains A-Honor-roll grades while simultaneously working in fast paced environments to provide accurate services. Great at collaborating and engaging with coworkers to create the best experience possible for customers which has been reflected in previous job experience. Quick thinker and fast learner who is able to pick up and store information as fast as needed. Committed employee focused on service and communication throughout management, and improvement on personal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant
Board and Brush
04.2024 - 12.2024
- Offered warm and welcoming support to customers consistently.
- Assisted teachers in clean up and prep to aid a smoother class.
- Worked on my feet quickly and efficiently throughout 4+ hour shifts.
- Maintained a positive environment with customers and coworkers alike.
Assistant
Kid Create
06.2024 - 08.2024
- Manage classes of 10+ kids under teacher supervision.
- Create fun and interactive lesson plans to further engage child participation.
- Organize and plan for future classes.
- Clean and prep for birthday parties and classes.
- Worked to encourage creativity and positivity around the studio.
Party Coordinator/Front Desk
Sweet and Sassy
11.2022 - 12.2023
- Answer calls at the front desk efficiently and effectively to answer questions and schedule accordingly.
- Schedule hair appointments under multiple Hair Stylists, and schedule birthday parties of 5+ kids and parents.
- Kindly welcome customers into the building and escorting them to their appropriate spaces.
- Clean and prep for birthday parties.
- Maintained a positive environment with customers and employees for 6+ hour shifts.
- Lead my team to successful birthday parties.
- Manage register.
- Work quickly to shift job responsibilities from party coordinator to front desk whenever needed throughout shifts.
Education
Midlothian High School
Midlothian, TXSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Great Customer Service
- Creative
Certification
- CPR certified
Timeline
Assistant
Kid Create
06.2024 - 08.2024
Assistant
Board and Brush
04.2024 - 12.2024
Party Coordinator/Front Desk
Sweet and Sassy
11.2022 - 12.2023
- CPR certified
Midlothian High School
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