MADALENA MUKALAY
Hagerstown,MD
Summary
Cleaner with strong focus on achieving spotless and orderly environments. Efficiently handles variety of cleaning tasks, ensuring all areas meet high standards of cleanliness. Reliable and straightforward, dedicated to maintaining clean and sanitary space in any setting. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Walmart
Hagerstown, MD
03.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Manager
B.T De Beni Teresa Comercial LTD
ANGOLA
05.2020 - 12.2025
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Casier
KERO SUPERMERCADO
ANGOLA
02.2019 - 02.2020
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Processed customer orders and ensured the accuracy of their purchases.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Stock Manager
ANGOMART
Luanda
03.2016 - 03.2019
- Conducted regular physical audits of warehouse products.
- Organized product shipments, ensuring timely delivery of goods.
- Maintained accurate inventory records and monitored stock levels.
- Implemented new systems for tracking stock items and their locations within the warehouse.
- Resolved discrepancies between actual inventories and computer-generated records.
Education
High School Diploma -
SCHOOL MUNDO NOVO
ANGOLA09-2016
Skills
- Physical Audits
- Product Shipment Organization
- Inventory Management
- Stock Tracking Systems
- Discrepancy Resolution
- Cash Handling
- Age Verification
- Stock Replenishment
- Stock Control
- Shipping Coordination
- Data Entry
- Delivery Scheduling
- Quality Control
- Organizational Skills
LANGUAGES
Portuguese Native
English Conversational In her presence
French Conversational
Timeline
Personal Shopper
Walmart
03.2024 - Current
Manager
B.T De Beni Teresa Comercial LTD
05.2020 - 12.2025
Casier
KERO SUPERMERCADO
02.2019 - 02.2020
Stock Manager
ANGOMART
03.2016 - 03.2019
High School Diploma -
SCHOOL MUNDO NOVO