Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Madaline Rollins

Monroe,NC

Summary

Young adult with an associate's degree and three years of experience working as a cashier and working customer service.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service Cashier

Lowes Home Improvment
Matthews, North Carolina
04.2023 - 04.2026

Handled cash, credit, and gift card transactions accurately.

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Managed returns and exchanges following company policies.
  • Assisted customers with product inquiries and store navigation.
  • Responded to incoming phone calls from customers
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Stocked shelves with merchandise when needed.
  • Carried out various responsibilities as instructed by management.

Education

Associate of Arts - Psychology

Central Piedmont Community College
Charlotte, NC
12-2025

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Employee training
  • Problem solving
  • POS systems
  • Cash handling expertise
  • Scanner operations
  • Credit card processing
  • Customer assistance
  • ID verification
  • Professionalism and courtesy
  • Retail merchandising
  • Refund handling
  • Gift card handling
  • Fraud prevention awareness
  • Product restocking

Affiliations

  • I have played golf since I was eight years old.

Timeline

Cashier/Customer Service Cashier

Lowes Home Improvment
04.2023 - 04.2026

Associate of Arts - Psychology

Central Piedmont Community College
Madaline Rollins