MADALYN BANDA
Riverside,CA
Summary
Operations-focused professional with strengths in team supervision, scheduling, customer issue resolution, and project support. Background includes coordinating RFIs, reviewing plans and specifications, leading meetings, and handling technical correspondence across teams. Brings steady follow-through, attention to detail, and a practical approach to sales and project administration.
Overview
5
5
years of professional experience
Work History
Project Coordinator
The KYA Group
Santa Ana, California
10.2025 - Current
- Coordinated RFIs to facilitate clear communication and technical correspondence between design and construction teams.
- Create and publish RFIs.
- Tracked project updates using shared reporting and tracking systems.
- Conducted regular meetings with local teams to review performance and identify areas of improvement.
- Led team discussions to align project goals during weekly OAC and team meetings.
- Engaged with clients to clarify needs and expectations for project deliverables.
- Negotiated contracts with suppliers and vendors to obtain best pricing and maintain quality standards.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction.
Store Manager
Tilly's, Tyler Mall
Riverside, CA
06.2023 - 10.2025
- Led and managed a team of 24 sales associates in a high-traffic retail environment.
- Supervised daily operations, including opening/closing procedures, team scheduling, and staff conduct.
- Scheduled associates, ensuring optimal labor coverage to meet business demands
- Coached new hires on sales techniques and customer engagement to uphold brand standards and drive sales
- Recruited, trained and supervised new employees.
- Enforced loss prevention measures and ensured compliance with company policies to protect assets
- Resolve customer concerns with professionalism and creative problem-solving to ensure satisfaction and brand loyalty.
- Consistently meet sales goals through upselling and strategic floor coverage.
Birthday & Party Server
Chuck E. Cheese
Corona, CA
01.2022 - 06.2024
- Coordinated event logistics and resolved service-related concerns, ensuring smooth operations and positive guest experiences.
- Delivered exceptional guest service for events, enhancing guest satisfaction and repeat attendance.
- Trained and mentored new team members on service standards, improving overall team performance and service consistency.
- Ensured adherence to food safety standards and maintained a clean, welcoming environment.
Education
High School Diploma -
Hillcrest High School
Riverside, CA05-2024
Construction Management
University of California, Los Angeles
Los Angeles, CA10-2026
Skills
- Project Coordination
- RFI coordination
- Project scheduling
- Construction Documentation
- Schedule oversight
- Team leadership
- Stakeholder Engagement
- Customer Relationship Building
- Sales techniques
- Time Management & Multitasking
- High Attention to Detail
- Problem Solving Under Pressure
- Conflict Resolution
- Communication & Interpersonal Skills
- Software proficiency
Leadership & Involvement
- Renaissance Leadership Program – Hillcrest High School
- Led peer recognition initiatives and academic mentoring.
- Supported at-risk students with after-school guidance and leadership development.
- Coordinated school events and promoted student engagement.
Timeline
Project Coordinator
The KYA Group
10.2025 - Current
Store Manager
Tilly's, Tyler Mall
06.2023 - 10.2025
Birthday & Party Server
Chuck E. Cheese
01.2022 - 06.2024
High School Diploma -
Hillcrest High School
Construction Management
University of California, Los Angeles