Madalyn Butler
Summary
Proven in enhancing customer experiences and sales outcomes, I excelled at Ninush by leveraging exceptional customer service and problem-solving skills. My ability to build relationships and adapt to diverse groups boosted repeat business. As an Assistant Cheer Coach, I significantly contributed to team performance and morale, showcasing my teamwork and collaboration prowess.
Overview
6
6
years of professional experience
Work History
Sales Associate, Furniture
Ninush
05.2023 - 06.2023
- Maintained store's visual appeal, engaged customers, and promoted specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed refunds in accordance with store policy.
Retail Sales Associate
Anthropologie
11.2021 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Retail Sales Associate
Rockin Bettie
02.2022 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Private Sitter
College Nannies + Sitters + Tutors
03.2021 - 04.2021
- Managed challenging behavior effectively by implementing positive discipline techniques.
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Developed strong relationships with both parents and children, fostering trust and open communication.
- Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
- Implemented engaging learning activities based on individual interests of each child under care.
Assistant Cheer Coach
ASMT Cheer Academy
09.2017 - 01.2018
- Assisted head coach in devising effective strategies, leading to improved competition results.
- Enhanced team performance by developing and implementing customized training programs for individual cheerleaders.
- Mentored cheerleaders, fostering a positive and supportive team environment that encouraged personal growth and boosted morale.
- Contributed to the establishment of a positive team culture by modeling appropriate behavior, upholding high standards, and setting clear expectations for athletes.
- Ensured safety of all team members by strictly adhering to safety guidelines and conducting regular equipment checks.
Education
CDACC - Substance Abuse Counseling
Sober College
Online06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Excellent people skills
- Flexible Schedule
- Relationship Building
- Exceptional customer service
- Goal-Oriented
- Adapt to diverse groups
Volunteering
I send letters to children in the foster care system attached with crocheted flowers.
Timeline
Sales Associate, Furniture
Ninush
05.2023 - 06.2023
Retail Sales Associate
Rockin Bettie
02.2022 - 03.2022
Retail Sales Associate
Anthropologie
11.2021 - 06.2022
Private Sitter
College Nannies + Sitters + Tutors
03.2021 - 04.2021
Assistant Cheer Coach
ASMT Cheer Academy
09.2017 - 01.2018
CDACC - Substance Abuse Counseling
Sober College