Madalyn Campbell
Elizabeth
Summary
Dynamic licensed cosmetologist with a proven track record of enhancing customer satisfaction and expanding service offerings at Lookin Sharp Salon. Excelled in social media promotion and active listening, significantly increasing repeat business. Skilled in trend awareness and fostering client relationships, ensuring high-quality, personalized service.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Lookin Sharp Salon
Elizabeth, WV
10.2019 - 01.2023
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Cosmetologist
Le Colour Bar
Vienna, WV
08.2018 - 10.2019
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Cosmetologist
Southern Charms Salon & Boutique
Ripley, WV
07.2017 - 09.2018
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Cosmetologist
SmartStyle Hair Salon
Ripley, WV
01.2016 - 07.2017
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Server
Outback Steakhouse
Vienna, WV
01.2015 - 08.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Cosmetology
Artisan School of Cosmetology
Parkersburg, WV01.2016
Wirt County High School
Elizabeth, WV 05.2014
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Social media promotion
- Trend awareness
Timeline
Cosmetologist
Lookin Sharp Salon
10.2019 - 01.2023
Cosmetologist
Le Colour Bar
08.2018 - 10.2019
Cosmetologist
Southern Charms Salon & Boutique
07.2017 - 09.2018
Cosmetologist
SmartStyle Hair Salon
01.2016 - 07.2017
Server
Outback Steakhouse
01.2015 - 08.2015
Cosmetology
Artisan School of Cosmetology
Wirt County High School