Summary
Overview
Work History
Education
Skills
Timeline

Madalyn Denney

Redding,CA

Summary

While being in customer service the last 4 years, I have become focused on supporting business management by developing and implementing successful operational and service policies. I am a very organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Although I do not have previous veterinary experience, I am driven and know I can quickly become a very valued member of your team; willing to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Daycare Assistant

Family Business
Redding , CA
01.2016 - 04.2018
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Built constructive and open relationships with families with forthright yet friendly communication.

Assistant Store Manager

Jersey Mikes
Redding, CA
05.2018 - 03.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Sterilization Technician

Shalo Orthodontics
Redding, CA
04.2022 - Current
  • Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
  • Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
  • Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.

Education

Associate of Science - Humanities

Shasta College , Redding, Ca
12.2020
  • Dean's List [Spring 2019, 2020]

High School Diploma -

University Preparatory School, Redding CA
05.2018

Skills

  • Customer Service Management
  • Operations management
  • Verbal and written communication
  • Interpersonal skills
  • Problem-Solving
  • Professionalism and strong work ethic

Timeline

Sterilization Technician - Shalo Orthodontics
04.2022 - Current
Assistant Store Manager - Jersey Mikes
05.2018 - 03.2022
Daycare Assistant - Family Business
01.2016 - 04.2018
Shasta College - Associate of Science, Humanities
University Preparatory School - High School Diploma,

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Madalyn Denney