Summary
Work History
Education
Skills
Timeline
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Madalyn Gendreau

Bismarck,ND

Summary

Dynamic and organized Marketing Operations Coordinator. Known for being fun to work with and passionate about driving change. I excel in creative and social media content creation, website updating, and email marketing campaigns. Adept at leveraging digital tools to enhance brand presence and engage with audiences effectively. I seek to contribute my skills and enthusiasm to a forward-thinking team.

Work History

Marketing Operations Coordinator

Bobcat Doosan
Bismarck, ND
  • Published important content, including documents, videos, and files, to be shared internally and with dealers through management systems.
  • Organized and posted on internal social media sites used by employees to keep them informed on updates within the company.
  • Maintained and updated dealer-facing websites for product launches, sales programs, and updates that kept Bobcat dealers informed of company announcements.
  • Assisted with marketing purchase orders. Managed the process of the account string and their approval process.
  • Worked with Bobcat Marketing vendors about payment terms and billing.
  • Managed Bobcat Marketing inbox and responded to dealers' questions accordingly.
  • Improved and documentation improvements on processes.
  • Trained and managed contractors to assist in publishing and execution for Bobcat marketing.
  • Worked with third-party agencies for content to use on creative projects.
  • Assisted in the organization and overall event planning for all-day team meetings and events.
  • Entered, organized, and secured digital data for cases and billing records.

Marketing Operations Co-op

Bobcat Doosan
Fargo, ND
  • Maintained a positive working relationship with fellow staff and management.
  • Built emails in Marketing Cloud and Constant Contact email platforms.
  • Uploaded and maintained an accurate dealer and internal email list.
  • Built, tested, and scheduled emails for dealers and internal audiences with a high degree of accuracy.
  • Published important content, including documents, videos, and files, to be shared internally and with dealers through management systems.
  • Organized and posted on internal social media sites used by employees to keep them informed on updates within the company.
  • Organized and published YouTube video's on Bobcat's YouTube channel.
  • Managed Bobcat Marketing inbox and responded to dealers' questions accordingly.
  • Assisted in the organization and overall event planning for all-day team meetings and events.

Communications Intern

Everest Energy and Control Technologies
Bismarck, ND
  • Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
  • Planned and coordinated advertising campaigns for print publications.
  • Scanned and filed forms, reports, correspondence, and receipts.
  • Established or maintained cooperative relationships with representatives of community, consumer, or public interest groups.
  • Created and edited content for website, newsletters, press releases, social media posts, and other marketing materials.
  • Updated integrated library system records to include new holdings.
  • Entered, organized, and secured digital data for cases and billing records.

Sales Associate

Leela & Lavendar
Bismarck, ND
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Sales Associate

Kittsona
Bismarck, North Dakota
  • Maintained a positive working relationship with fellow staff and management.
  • Coordinated and merchandised seasonal collections and designs based on trending styles.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Performed stock processing by filling and stocking floor racks, and backstock racks.
  • Answered store and merchandise questions, and led customers to desired items.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Arts - Strategic Communications

North Dakota State University
Fargo, ND
12-2023

Associate of Arts

Bismarck State College
Bismarck, ND
05.2021

High School Diploma -

Century High School
Bismarck, ND
05.2019

Skills

  • Content Creation
  • Strategic Communication
  • Project Management
  • Team Collaboration
  • Organizing Skills
  • Email Campaigns
  • Website Updating
  • Critical Thinking
  • Detail-Oriented
  • Brand Messaging
  • Digital Communications

Timeline

Bachelor of Arts - Strategic Communications

North Dakota State University

Associate of Arts

Bismarck State College

High School Diploma -

Century High School

Marketing Operations Coordinator

Bobcat Doosan

Marketing Operations Co-op

Bobcat Doosan

Communications Intern

Everest Energy and Control Technologies

Sales Associate

Leela & Lavendar

Sales Associate

Kittsona

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Madalyn Gendreau