Madalyn Jackson
Palm Coast,FL
Summary
Dynamic and reliable professional with experience at NCG Cinemas and SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, while consistently demonstrating a positive attitude and adaptability in fast-paced environments. Committed to upholding safety standards and fostering a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
NCG Cinemas
Acworth, GA
07.2023 - 01.2025
- Assisted in maintaining cleanliness and organization of lobby area to enhance customer experience.
- Supported team members during peak hours to ensure efficient service delivery.
- Learned and adhered to safety protocols for food handling and equipment usage.
- Engaged with customers to provide accurate information about menu items and promotions.
- Monitored stock levels of supplies and reported shortages to management proactively.
- Contributed to positive team environment by communicating effectively with colleagues and management.
- Adapted quickly to various roles within the floor staff team, demonstrating versatility in responsibilities.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Sandwich Artist
SUBWAY®Restaurants
Acworth, GA
05.2022 - 06.2023
- Prepared sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Collaborated with team members to manage high-volume orders during peak hours efficiently.
- Assisted customers in menu selection, providing recommendations based on preferences and dietary needs.
- Operated cash register, accurately processing transactions and handling cash with precision.
- Trained new staff on sandwich preparation techniques and customer service protocols effectively.
- Implemented inventory management practices to reduce waste and maintain stock levels consistently.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly during service interactions.
- Greeted guests, promoted specials, and took orders.
Education
Allatoona High School
Acworth, GA05.2024
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Reliability and punctuality
- Strong teamwork
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
Timeline
Floor Staff Member
NCG Cinemas
07.2023 - 01.2025
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2023
Allatoona High School