Madalyn Meylor
Spencer,IA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Veterinary Technician
All Pets Animal Clinic
05.2023 - 06.2024
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in an autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering pet health and wellness questions.
Receptionist
All Pets Animal Clinic
05.2021 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in client
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Kennel Worker
All Pets Animal Clinic
12.2020 - 05.2021
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
Education
Associate's degree in Veterinary Technology -
Iowa Lakes Community College
Skills
- Organization skills
- Time Management
- Telephone skills
- Scheduling
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Multi-line telephone operation
- Intravenous catheterization
- Medication Administration
- Surgical procedures and support
- Medical History Collection
- Vaccine administration
- General anesthesia monitoring
- Diagnostic Imaging
Timeline
Veterinary Technician
All Pets Animal Clinic
05.2023 - 06.2024
Receptionist
All Pets Animal Clinic
05.2021 - 05.2023
Kennel Worker
All Pets Animal Clinic
12.2020 - 05.2021
Associate's degree in Veterinary Technology -
Iowa Lakes Community College
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