Madalyn Newman
Mission Viejo,CA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Jamba Juice
10.2016 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
Lifeguard Instructor
Lake Mission Viejo Association
03.2014 - 09.2017
- Improved swimmer safety by consistently enforcing rules and regulations.
- Reduced rescue response times by conducting regular lifeguard drills and training sessions.
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively.
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
Education
Master of Science - Criminal Justice
William Carey University
Hattiesburg, MS02.2023
Bachelor of Science - Criminal Justice
Cal State University Los Angeles
Los Angeles, CA05.2021
Associate of Science - Criminal Justice
Irvine Valley College
Irvine, CA05.2019
Skills
- Strategic Planning Skill
- Operations Management
- Team Leadership Expertise
- Workflow Coordination
- Resource Allocation
- Project management
- Quality assurance
- Training and Development Background
Timeline
Assistant General Manager
Jamba Juice
10.2016 - Current
Lifeguard Instructor
Lake Mission Viejo Association
03.2014 - 09.2017
Master of Science - Criminal Justice
William Carey University
Bachelor of Science - Criminal Justice
Cal State University Los Angeles
Associate of Science - Criminal Justice
Irvine Valley College
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