Madalyn Payne
Maryville,TN
Summary
Dynamic and results-oriented professional with a proven track record at TruYou Aesthetics, excelling in communication and organization. Expert in front desk operations and customer relations, I significantly enhanced client satisfaction and streamlined appointment scheduling. Skilled in project management and problem-solving, adept at creating efficient, welcoming environments and fostering strong client relationships.
Overview
5
5
years of professional experience
Work History
Receptionist
TruYou Aesthetics
01.2024 - Current
- At TruYou Aesthetics, I serve as the front desk receptionist and TikTok content creator
- I manage patient check-ins and check-outs, scheduling, and build portfolios to showcase clients' results
Front Desk
Bryan’s Insurance Group
01.2021 - Current
- Facilitated communication between the office and agents, ensuring proper document handling.
- Performed administrative duties such as filing documents, photocopying, faxing.
Patient Sitter
Blount Memorial Hospital
01.2023 - 01.2024
- Restocked supplies and cleaned equipment between patients.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Provided constant monitoring of patients to ensure safety and comfort.
- Ensured that all safety protocols were followed while providing care to patients.
- Reported any observed symptoms to nursing staff immediately.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Nanny
Gabby Grant
01.2020 - 01.2024
- Instructed the children in proper behavior, manners, health habits.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
Education
Some College (No Degree) - Human Services
East Tennessee State University
Johnson City, TNSkills
- Communication
- Problem-solving
- Multi-line telephone systems
- Organization skills
- Multitasking and prioritization
- Documentation and reporting
- Front desk operations
Language
- Fluent in American Sign Language
Timeline
Receptionist
TruYou Aesthetics
01.2024 - Current
Patient Sitter
Blount Memorial Hospital
01.2023 - 01.2024
Front Desk
Bryan’s Insurance Group
01.2021 - Current
Nanny
Gabby Grant
01.2020 - 01.2024
Some College (No Degree) - Human Services
East Tennessee State University
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