Madalyn Seals
Summary
Attentive Customer Service Representative with 4+ years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player. Reaching a teams goals and having a bond with everyone helps as well. Setting boundaries for one another help provide and build an strong relationship with others .
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
Lowes Home Improvement
05.2023 - Current
- Operated register to provide great service.
- Maintained excellent customer service and positive attitude.
- Managed scheduling delivers and instillations.
- Increased customer satisfaction by providing the best Customer Service.
- Met my goals on receiving surveys and reaching my credit cards sales.
Cashier Team Lead
Panera Bread
01.2022 - 02.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Certification - Master Aesthetician
PAUL MITCHELL The School
Carrollton, TX08.2024
High School Diploma -
Rock Hill High School
Frisco05.2023
Skills
Customer Service
Team Leadership
Customer Oriented
Active Listening
Inspiring
Orgnaization
Accomplishments
- Making each and everyone on my team happy by succeeding their own goals.
- Motivating others and myself to always be bright and joyful.
- Achieved sales requirements by completing task with accuracy and efficiency.
Certification
Esthetics License
Dog Sitting
Very family oriented, I love helping my family
Languages
English
Native or Bilingual
Timeline
Customer Service
Lowes Home Improvement
05.2023 - Current
Cashier Team Lead
Panera Bread
01.2022 - 02.2023
Certification - Master Aesthetician
PAUL MITCHELL The School
High School Diploma -
Rock Hill High School