Summary
Overview
Work History
Education
Skills
Timeline
Generic

MADALYNN BURKE

Englewood,US

Summary

  • Customer/Client relations
  • Scheduling
  • Accounts payable / accounts receivable
  • Verbal and written communication Attention to detail
  • Personable and outgoing

Overview

5
5
years of professional experience

Work History

Medical Representative

Premier Health
Englewood, OH
04.2023 - Current
  • Listened to customer needs to identify and recommend best products and services.

• made patient appointments

•provided healthcare benefits

•confirmed insurance and handled insurance problems

•billing issues for patients

•made a safe environment for patients

Receptionist

CAMBELLA NAIL SPA
Englewood, US
11.2021 - Current
  • Make appointments and keep track of them on a calendar
  • Maintain contact with clients and business associates
  • Give guests accurate and precise information
  • Conflict resolution
  • Telephone skills
  • Sorting and labeling
  • Customer service
  • Time management
  • Provided guests with appointment information updates and rescheduling
  • Greet customers, determine the reason for their visit, and direct them to the appropriate staff member
  • Greeted customers and visitors in person as well as over the phone

Ice Cream Artist

Cold Stone Creamery
Dayton, US
01.2021 - 08.2021
  • Properly labeled and stored food and fresh ingredients in the refrigerator or freezer to maintain freshness
  • Reconciled all receipt totals, cash and credit payments to address any shortages
  • Recorded the amount of food prepared, used, and leftover in a daily shift log
  • Cleaned the kitchen, as well as the tools and equipment used in the preparation of food
  • Taught team members how to follow instructions when making sandwiches and other foods
  • Organized work areas to promote efficiency and set a good example in the kitchen
  • Provided exceptional service, as evidenced by numerous positive Yelp reviews

Sandwich Artist

Subway
Clayton, US
06.2020 - 12.2020
  • Kept the customer and food preparation areas clean and well-organized for maximum efficiency
  • Created
  • Cooked and prepared [Type] food items by chopping, dicing, and [Action] ingredients
  • Increased customer satisfaction by quickly addressing and resolving food and service complaints
  • Was responsible for food preparation in order to meet franchise standards for quantity, speed, and packaging
  • Organized work areas to promote efficiency and set a good example in the kitchen
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products
  • Interacted with customers while taking orders and used excellent customer service to promote a positive image for the company
  • Completed all daily tasks and aided other members of the team as needed
  • Assisted guests by greeting them personally and taking their orders

Education

High School -

Northmont High School
Clayton, OH
01.2022

Skills

  • Customer/Client relations
  • Scheduling
  • Accounts payable
  • Accounts receivable
  • Verbal communication
  • Written communication
  • Attention to detail
  • Personable
  • Outgoing

Timeline

Medical Representative

Premier Health
04.2023 - Current

Receptionist

CAMBELLA NAIL SPA
11.2021 - Current

Ice Cream Artist

Cold Stone Creamery
01.2021 - 08.2021

Sandwich Artist

Subway
06.2020 - 12.2020

High School -

Northmont High School
MADALYNN BURKE