Madalynn Chester
Gilbert,AZ
Summary
Versatile and results-oriented professional with a background in education and customer service, notably at Big Red Barn Preschool. Excelled in classroom management and customer service, enhancing engagement and satisfaction. Demonstrated leadership in mentoring and multi-tasking, achieving significant improvements in team productivity and learning outcomes.
Energetic and compassionate individual with passion for fostering positive learning environment. Possesses deep understanding of educational principles and effective classroom management techniques, coupled with proficiency in curriculum development and lesson planning. Committed to inspiring students and fostering academic growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher
Big Red Barn Preschool
08.2023 - 11.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Head Cashier/ Customer Service
The Home Depot
08.2022 - 10.2024
- Maintained clean and organized work area, contributing to pleasant shopping environment for customers.
- Educated employees on register use, merchandising, and customer service.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Coached and Observed cashiers based on performance
Host/To-Go Specialist
Chilis's Bar and Grill
05.2020 - 06.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Flagstaff High School
Flagstaff, AZ05-2023
Skills
- Customer Service
- Cash Handling
- Classroom Management
- Patience
- Multi-tasking skill
- Team leadership
Certification
- CPR and First Aid
- Fingerprint Clearance
Timeline
Teacher
Big Red Barn Preschool
08.2023 - 11.2024
Head Cashier/ Customer Service
The Home Depot
08.2022 - 10.2024
Host/To-Go Specialist
Chilis's Bar and Grill
05.2020 - 06.2021
- CPR and First Aid
- Fingerprint Clearance
High School Diploma -
Flagstaff High School
Similar Profiles
Jacqueline HalouskaJacqueline Halouska
Food Server at Big Red Restaurant & Sports Bar/Big Red KenoFood Server at Big Red Restaurant & Sports Bar/Big Red Keno
Brooke O'LearyBrooke O'Leary
Lead Preschool Teacher at Red Barn Children's CenterLead Preschool Teacher at Red Barn Children's Center
Brook CrowellBrook Crowell
Employee at Little Red BarnEmployee at Little Red Barn