Madalynn Harrelson
Trinity
Summary
Detail-oriented legal and administrative professional with experience in court operations, victim advocacy, emergency communications, and legal document management. Currently serving as a Court Clerk for the Trinity County Justice of the Peace Court, with prior experience as a Victim Assistance Coordinator supporting victims throughout the legal process and assisting with court-related documentation and case management. Skilled in maintaining confidential records, communicating effectively with the public, coordinating with legal professionals and law enforcement, and performing efficiently in fast-paced, high-pressure environments. Strong organizational, multitasking, and problem-solving abilities with an educational background in Paralegal Studies.
Overview
6
6
years of professional experience
Work History
Court Clerk
Trinity County Justice of the Peace - Precinct 2
Trinity, TX
12.2025 - Current
- Maintain and organize confidential court records, legal filings, and case documentation with accuracy and attention to detail.
- Process legal documents including citations, warrants, subpoenas, motions, and court orders in accordance with court procedures.
- Assist the Justice of the Peace with courtroom operations, case preparation, and documentation management.
- Schedule hearings, court appearances, and appointments while coordinating calendars and maintaining organized records.
- Enter and update case information in court databases, ensuring accurate and timely recordkeeping.
- Collect payments for fines, fees, citations, and court costs while maintaining accurate financial records.
- Provide professional assistance to attorneys, law enforcement personnel, and members of the public regarding court procedures and case-related inquiries.
- Prepare official correspondence, legal notices, and court documents while maintaining confidentiality of sensitive information.
- Manage multiple administrative tasks in a fast-paced legal environment while ensuring compliance with court policies and procedures.
Victim Assistance Coordinator
Trinity County Attorney's Office
Groveton, TX
03.2024 - 02.2025
- Assist victims in filling out protective order applications.
- Discuss protective order applications with supervising attorney.
- File protective orders with District Clerk.
- Prepare applicants for protective order hearings.
- Keep victims up to date on court proceedings for misdemeanor cases.
- Prepare case folders for misdemeanor charges.
- Maintained confidentiality of sensitive client information while handling case-related documentation.
- Communicated professionally with clients regarding case updates/statuses via phone calls/email correspondences.
- Performed administrative tasks such as answering phones/emails/messages promptly & efficiently.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Answered phones promptly while providing courteous customer service.
911 Dispatcher
Onalaska Police Department
Onalaska, TX
06.2023 - 02.2024
- Answered emergency and non-emergency calls in a timely and professional manner.
- Provided accurate information to callers, including location details, nature of the incident, and necessary assistance.
- Dispatched appropriate emergency services based on the nature of the call, and established protocols.
- Maintained composure during high-stress situations, ensuring effective communication with callers and emergency responders.
- Utilized computer-aided dispatch (CAD) systems to accurately record caller information and dispatch units accordingly.
- Collaborated with law enforcement agencies, fire departments, medical personnel, and other first responders to coordinate response efforts.
- Performed data entry tasks accurately and efficiently to update incident reports in real-time.
- Demonstrated strong problem-solving skills by assessing situations quickly and making critical decisions under pressure.
- Maintained confidentiality of sensitive information obtained during emergency calls or incidents.
- Implemented effective strategies for calming distressed callers or individuals involved in crisis situations.
Administrative Assistant
ANYTIME TOWING & RECOVERY
Apple Springs, TX
11.2022 - 02.2023
- Answered phone calls.
- Kept accurate records of repossession orders.
- Coordinated with drivers regarding repossession tracking and pick ups.
- Provided quotes to customers for towing services.
- Coordinated with law enforcement agencies regarding police tows.
Waitress/Bartender
The Back Porch Bar and Grill
Trinity, TX
08.2020 - 12.2022
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables.
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service.
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures.
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times.
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.
911 Telecommunicator
Trinity Police Department
Trinity, TX
05.2021 - 03.2022
- Answered emergency and non-emergency calls in a timely and professional manner.
- Provided accurate information to callers, including location details, nature of the incident, and necessary assistance.
- Dispatched appropriate emergency services based on the nature of the call and established protocols.
- Maintained composure during high-stress situations, ensuring effective communication with callers and emergency responders.
- Utilized computer-aided dispatch (CAD) systems to accurately record caller information and dispatch units accordingly.
- Monitored multiple radio frequencies for incoming calls from field units and provided necessary support as required.
- Collaborated with law enforcement agencies, fire departments, medical personnel, and other first responders to coordinate response efforts.
- Performed data entry tasks accurately and efficiently to update incident reports in real-time.
- Demonstrated strong problem-solving skills by assessing situations quickly and making critical decisions under pressure.
- Maintained confidentiality of sensitive information obtained during emergency calls or incidents.
- Implemented effective strategies for calming distressed callers or individuals involved in crisis situations.
- Coordinated with neighboring jurisdictions during large-scale emergencies or mutual aid requests.
- Maintained accurate logs detailing all incoming/outgoing communications related to incidents handled.
- Served as a reliable point of contact between field units/first responders and the public.
- Utilized active listening techniques to gather accurate information from callers and provide appropriate assistance.
Education
A.A.S. - Paralegal Studies
Angelina College
Lufkin, TX05-2025
Skills
- Court Administration
- Legal Research
- Legal Document Preparation
- Case Management
- Court Scheduling
- Confidential Information Handling
- Client & Public Communication
- Records Management
- Data Entry & Database Management
- Microsoft Office Suite
- Verbal & Written Communication
- Critical Thinking
- Computer-Aided Dispatching (CAD)
- Information Gathering & Relay
- Call Management
- Active Listening
- Multitasking & Prioritization
- Works Well Under Pressure
- Time Management
Timeline
Court Clerk
Trinity County Justice of the Peace - Precinct 2
12.2025 - Current
Victim Assistance Coordinator
Trinity County Attorney's Office
03.2024 - 02.2025
911 Dispatcher
Onalaska Police Department
06.2023 - 02.2024
Administrative Assistant
ANYTIME TOWING & RECOVERY
11.2022 - 02.2023
911 Telecommunicator
Trinity Police Department
05.2021 - 03.2022
Waitress/Bartender
The Back Porch Bar and Grill
08.2020 - 12.2022
A.A.S. - Paralegal Studies
Angelina College