Madara Kong

• Lead and mentor a team
• Assist with all warehouse duties as needed
• Prepare and manage international and domestic shipments
• Complete bills of lading and understand various forms used by major freight carriers
• Manage proper packaging methods and interpret visual aids for packaging requirements
• Arrange carrier pick-ups as specified in customer purchase orders
• Maintain adequate inventory of shipping materials
• Handle receiving responsibilities, including interpreting packing slips, entering correct information into the computer, arranging sample deliveries, and acknowledging receipt of goods
• Utilize UPS/FEDEX and other online systems for shipping orders
• Conduct weekly cycle counts and investigate discrepancies

Work in collaboration with the Order Entry leadership to meet department goals and objectives.

• 5 Star rated & High Priority Dasher delivering excellent customer service in a professional and timely manner
• Ability to resolve uprising issues with customer and restaurant by effective communication
• Achieve 96% rating for being "On Time & Early" by proactively finding shorter routes and handling each order efficiently.

• Awarded for working highest overtime as business needs increased
• Engaged with team throughout the day to efficiently complete tasks
• Navigated multiple applications to confirm orders and properly package cardiac rhythm technologies according to quality packaging guidelines
• Exceeded hourly package quotas while documenting orders and inventory execution tasks
• Safely operated pallet jack putting packages in trailer trucks.

• Prepared and scanned New Loan Deposits into emBTrust database
• Efficiently delivered confidential files to other departments as meeting departmental production standards
• Exceeded daily quotas and developed new team members on simplifying pulling files and completing checklist
• Flexibility to perform other tasks as assigned
• Self sufficient in completing tasks daily that required no supervision.