Summary
Overview
Work History
Education
Skills
Timeline
Generic
Madasen Lanham

Madasen Lanham

Dunn,NC

Summary

Results-driven data professional with a keen eye for detail and a passion for uncovering actionable insights from data. Demonstrated success in utilizing data analysis and visualization tools to drive business decisions and optimize processes. Collaborative and adaptable team player, consistently delivering reliable results in dynamic environments.

Overview

9
9
years of professional experience

Work History

SR. Pharmacy Technician

UnitedHealth HealthCare/Optum
09.2022 - Current
  • Managed prescription analysis and input
  • Contacted patients, pharmacists, and doctor's offices to resolve claims issues
  • Solved customer issues, ensuring accurate information was provided
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.

Pharmacy Technician

Medicine Center
04.2022 - 06.2023
  • Organize and distributed over 30 prescriptions in the pill packs
  • Managed prescription input and analysis
  • Confirmed prior authorizations have been reviewed
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Pharmacy Technician

Walgreens
05.2021 - 04.2022
  • Executed filling and labeling of 200+ prescriptions
  • Administered patients with immunizations
  • Managed prescription input and analysis
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Assistant Manager

Town and Country Hardware
07.2016 - 05.2021
  • Addressed customer and employee concerns
  • Planned shifts and maintaining operational excellence
  • Ensure compliance with health, safety, and regulations
  • Assist with scheduling, hiring, training, and supervising staff
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Bachelor of Science - Business Administration, Psychology Minor

East Carolina University College of Business
Greenville, NC
07.2024

Associates of Science -

Wake Technical Community College
Raleigh, NC
12.2021

Skills

  • Proficient and Certified in all Microsoft software

  • Licensed as a Pharmacy Technician

  • Communication Skills

  • Passionate and understanding towards others

  • I am capable of understanding tasks and finding the correct resources and when I can’t find them I am not afraid to ask for help

  • Emerging Leaders Certificate

  • Pharmaceutical calculations

Timeline

SR. Pharmacy Technician

UnitedHealth HealthCare/Optum
09.2022 - Current

Pharmacy Technician

Medicine Center
04.2022 - 06.2023

Pharmacy Technician

Walgreens
05.2021 - 04.2022

Assistant Manager

Town and Country Hardware
07.2016 - 05.2021

Bachelor of Science - Business Administration, Psychology Minor

East Carolina University College of Business

Associates of Science -

Wake Technical Community College

Similar Profiles

CREATE PROFILE
Madasen Lanham