Madden Bynum
Columbia,SC
Summary
Proven track record in ensuring customer satisfaction and organizing service operations, as demonstrated during my tenure at DoorDash. Expert in Microsoft Excel and adept in leveraging interpersonal skills to resolve conflicts and promote team harmony. Achieved significant improvements in efficiency and customer service quality without compromising accuracy or speed.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
Mooresville, NC
06.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Umpire
Top Gun Sports
Mooresville, NC
09.2021 - Current
- Adhered to and enforced game rules and regulations.
- Facilitated communication between opposing teams before, during, and after games.
- Reacted to complex game situations quickly and effectively.
- Mediated disputes between coaches, officials and players to reach mutual agreements.
Education
Bachelor of Science - Finance
University of South Carolina
Columbia, SC05-2028
Skills
- Microsoft Excel
- Computer-Aided Design (CAD)
- Customer Service
Affiliations
- Volunteer at local food pantries (Mooresville Christian Mission, Feed NC, etc.)
- Played varsity baseball
Accomplishments
- National Honors Society
- Dean's List (3.75 GPA)
References
References available upon request.
Timeline
Delivery Driver
DoorDash
06.2024 - Current
Umpire
Top Gun Sports
09.2021 - Current
Bachelor of Science - Finance
University of South Carolina
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