MADDEY STRAYER
Eugene
Summary
Seasoned barista with background in overseeing daily operations, beverage crafting, and ensuring customer satisfaction. Strengths include multitasking abilities and ability to handle high-volume environments while maintaining quality service standards.
Overview
4
4
years of professional experience
Work History
Cafe Lead
Lagoon Play Cafe
Springfield, Oregon
05.2025 - Current
- Managed daily operations and staff break scheduling in a busy play cafe environment.
- Trained and mentored new team members on customer service standards.
- Collaborated with team members to optimize workflow during peak hours.
- Operated espresso machines and other equipment efficiently for daily service.
- Assisted in training new baristas on beverage preparation techniques.
- Maintained cleanliness and organization of the cafe and workstations.
- Monitored inventory levels to ensure adequate stock of supplies and ingredients.
Cafe Lead
Richardson Sports Inc
Springfield, USA
09.2022 - 05.2024
- See above responsibilities
Barista
Poindexter Cafe
Eugene, USA
06.2024 - 04.2025
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Prepared and packaged mobile and delivery orders for patrons.
- Operated cash registers and handled cash and card transactions.
- Memorized or referenced readily accessible information to relay to customers.
- Maintained calm and quick paced demeanor during high volume periods and social events.
- Worked independently yet efficiently during high volume periods and social events.
- Followed operating instructions and troubleshot breakdowns, keeping equipment operational.
Education
AA - Communication Multimedia
CASPER COLLEGE
High School Diploma -
Kelly Walsh High School
Introductory Certificate - Korean Language
Oregon State University
Skills
- Barista Experience
- Coffee Knowledge
- Passion for Learning
- Customer Service
- Charismatic and Enthusiastic
- Calm Under Pressure
- Active Listening
- Multi-tasking
References
- Asha Bernard (former manager at Lagoon Play Cafe) (503)804-7485
- Josephine Martin (former colleague at Richardson Sports) (541)505-1692
Timeline
Cafe Lead
Lagoon Play Cafe
05.2025 - Current
Barista
Poindexter Cafe
06.2024 - 04.2025
Cafe Lead
Richardson Sports Inc
09.2022 - 05.2024
High School Diploma -
Kelly Walsh High School
Introductory Certificate - Korean Language
Oregon State University
AA - Communication Multimedia
CASPER COLLEGE