Madeleine (Maddie) Campbell-Jones
Vancouver,WA
Summary
Highly motivated prospective counseling intern with a strong foundation in theoretical frameworks, actively applying clinical skills to provide compassionate and evidence-based support to individuals across various presenting concerns. Demonstrated competency in conducting assessments, developing treatment and safety plans, and facilitating therapeutic interventions under close supervision, with a focus on building rapport and promoting client self-awareness and mental wellness.
Overview
7
7
years of professional experience
Work History
Behavior Support Specialist (BSS)
Maitri Mental Health
08.2024 - Current
- Work with adults aged18 and older who have been discharged to lesser levels of care, such as an adult family home or assisted living facility, and need additional behavior supports to maintain that placement
- Evaluation of clinical assessments
- Meet with clients and support systems to identify goals and create safety, crisis plans and Behavior Support Plans
- Review client documentation from other BSS’s to ensure accuracy and provide assistance in creating therapeutic goals
- Meet with clients weekly to focus, work toward and provide skills training for their reported goals
- Engage with family members and residential staff, collaborating and educating them on ways to more successfully work with the clients
- Maintaining ongoing evaluations, progress notes, plans, and meeting documentation to show client progress or behaviors to address
- Staff Case Manager referrals, authorizations, client supports, summaries
- Maintain caseload of 40-60 clients
Temp. Behavior Support Supervisor
VanCare Inc.
05.2024 - 07.2024
- Managed a team of support professionals, fostering an environment of collaboration and growth
- Lead direct support professionals (DSP’s), behavior support professionals (BSP’s) and team leads and assign duties in assisting supported individuals with basic needs including, but not limited to: personal care, medication administration and management, activities of daily living, support toward meeting objectives of skills programs/goals, meal prep, household tasks/maintenance, finance management
- Initial and on-going coaching and training for DSP’s, BSP’s, and team leaders
- Maintaining strong knowledge of ISP/personal goals for all supported individuals
- Provide mentoring/feedback to DSP’s/BSP’s and team leaders to resolve issues/conflict, including but not limited to personal issues, policy violations, corrections in method or techniques, etc
- Deliver corrective actions where necessary
- Participate in/ensure assignment of all household related functions including but not limited to: scheduling and maintaining24-hour coverage for all supported individuals, supervising, assisting individuals with appointments (medical or otherwise) or delegated medication process; completion of follow-up documentation for appointments, and changes in medication
- Maintain and encourage positive relationships with supported individuals through active, consistent engagement in conversation and activities; and by supporting them to safely access their community and participate in creative community activities
- Complete all required documentation during assigned shift; complete shift-change upon arrival for shift to include, but not limited to: reading all emails and shift logs, medication checks, cash box checks, and verifying documentation completed by assigned staff is complete and free of error
- Facilitate weekly team meetings/trainings
- Attend mandatory meetings/trainings including but not limited to: monthly leadership training, CE training, Core curriculum trainings, and agency events
Shelter Advocate
YWCA Clark Country
08.2022 - 05.2024
- Primary advocate responsible for data entry and maintaining systems with accurate and up-to-date information
- Provide direct services including DV education, safety planning, goal setting/planning, crisis intervention, resource referrals and other advocacy based support to victims/survivors of domestic violence and their dependents
- Prioritize answering the YWCA24-hour crisis line by providing supportive listening, safety planning, resources, intakes into shelter, and LAP support with law enforcement
- Perform screenings and intakes into the safe shelter which includes: assessing level of need, safety concerns and requirements that qualify a caller for a space in shelter
- Intake and discharge paperwork
- Making sure that the new participants know how the shelter runs and that they understand and agree to the shelter agreements
- Make sure that new participants have all of their basic needs met; medical care, bedding, clothing, hygiene items, food, etc
- Triage and assess with residents to determine the frequency and urgency of their needs for on-going advocacy, support and safety planning as needed
- Case management to assist participants in achieving goals such as finding safe housing, employment, childcare and other community resources
- Support quality assurance and evaluation of services as required
- Mediate and de-escalate challenging interactions with and between participants
- Observe all program requirements for confidentiality and privilege communication
- Maintain shelter security and contact emergency personnel as needed
- Train new staff on procedures, data entry, and hotline etiquette
Clinical Receptionist
Columbia River Mental Health Services - NorthStar
07.2021 - 06.2022
- Working on a team to create a safe and clean environment for our SUD clients
- Check in clients using multiple systems, checking for state and company compliance
- Working with counselors, case mangers and providers to aid SUD and mental health clients with their needs (medical appointments, counselor sessions, medicine changes, housing and job searches)
- Induct new clients into three systems by obtaining demographic, insurance and mental elicit use information
- Discharge clients in the three systems when care has ended or transferred elsewhere
- Provide our homeless clients with food , clothing, and outside resources
- Administrative duties such as medical document filing, ordering bus passes for clients, connecting clients with medical transport and communicating with hospitals and jails to continue clients' treatments
Residential Rehabilitation Counselor
Columbia River Mental Health - Elahan Place
05.2021 - 07.2021
- Working on a team to create the structure and treatment milieu for the adults in agency residential and stabilization treatment programs
- Implement each individual’s treatment plan through interactions, teaching life skills, and therapeutic program activities (such as outdoor sports, field trips, arts and crafts, etc.)
- Maintained detailed records of resident interactions, assessments, treatment plans, and progress updates to inform ongoing care decisions
- Support clients through daily life and crisis
- Help clients identify and utilize healthy coping skills
- Conduct evidence-based group therapy 2x a week
- This building closed down and I transferred to the main clinic of Columbia River Mental Health in the Northstar department
Residential Treatment Counselor
Jasper Mountain Center
04.2018 - 10.2019
- Working on a team to create the structure and treatment milieu for the children in agency residential and academic treatment programs
- Helping to implement each child’s individualized treatment plan through interactions, teaching life skills, and therapeutic program activities (such as outdoor sports, field trips, arts and crafts, etc.)
- Documenting shifts using the agency’s computerized logging system
- Providing verbal or physical interventions to insure safety of the children
- Assisting the program with practical functioning, such as facilitating chores, etc
- Attending staff meetings and providing input into the children’s treatment plans
Education
Master of Science - Counseling
Walden University
Minneapolis, MN01-2026
Bachelor of Science - Psychology
University of Oregon
Eugene, OR03-2017
Oregon Transfer Associates Degree - General Studies
Portland Community College
Portland, OR06-2015
Skills
- Individual counseling
- Substance abuse education
- Intervention and safety planning
- De-escalation and crisis intervention
- Advocacy and case management
- Cultural competence
- Psychological First Aid training
- Rights Response certification
- Data entry and documentation
- Teamwork and collaboration
Timeline
Behavior Support Specialist (BSS)
Maitri Mental Health
08.2024 - Current
Temp. Behavior Support Supervisor
VanCare Inc.
05.2024 - 07.2024
Shelter Advocate
YWCA Clark Country
08.2022 - 05.2024
Clinical Receptionist
Columbia River Mental Health Services - NorthStar
07.2021 - 06.2022
Residential Rehabilitation Counselor
Columbia River Mental Health - Elahan Place
05.2021 - 07.2021
Residential Treatment Counselor
Jasper Mountain Center
04.2018 - 10.2019
Master of Science - Counseling
Walden University
Bachelor of Science - Psychology
University of Oregon
Oregon Transfer Associates Degree - General Studies
Portland Community College
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