Maddie Eiklor
Apex,North Carolina
Summary
Proven Beauty Advisor at Ulta Beauty, adept in customer service and sales expertise, enhanced customer engagement through effective product education and upselling strategies. Skilled in organization and multitasking, significantly improved visual merchandising, fostering a results-driven environment. Demonstrates flexibility and team collaboration, ensuring high satisfaction levels at Chili's Bar And Grill.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
04.2023 - 05.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Host
Chilis's Bar And Grill
10.2022 - 12.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Apex Highschool
Apex, NC04.2023
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Upselling strategies
- Sales expertise
Accomplishments
#1 in credit and loyalty in entire store including all managers
#1 in credit and loyalty in entire store including all managers.
i used to be at the very bottom in my sales, and worked myself all the way to the top, to the best in the store. Above all managers for the year
Timeline
Beauty Advisor
Ulta Beauty
04.2023 - 05.2024
Host
Chilis's Bar And Grill
10.2022 - 12.2022
High School Diploma -
Apex Highschool