Maddie Feeley
Simi Valley,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Jewelry Sales Associate
McClave Jewelers
Thousand Oaks, CA
07.2023 - Current
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
Sales Associate
Tillys
Simi Valley, CA
06.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Catering Server
Command Performance
Moorpark, CA
04.2020 - 02.2021
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Served meals to customers according to established guidelines.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Associate of Science - Psychology
Moorpark College
Moorpark, CA05.2025
Skills
- Product Knowledge Expertise
- Strong Communication Skills
- Exceptional customer service
- Friendly and Helpful
- Organization
- Customer Service
Timeline
Jewelry Sales Associate
McClave Jewelers
07.2023 - Current
Sales Associate
Tillys
06.2021 - 07.2023
Catering Server
Command Performance
04.2020 - 02.2021
Associate of Science - Psychology
Moorpark College