Maddie Forsythe

Dynamic professional with a proven track record at Parkhurst Dining, excelling in customer service and team leadership. Adept at problem-solving and time management, I effectively managed inventory and coordinated shipments, ensuring operational efficiency. My strong communication skills foster collaboration, driving team initiatives and enhancing customer experiences in high-pressure environments.

• Assistant to the Manager, Parkhurst Dining at Hanover College, 2023-2025, Managed inventory and coordinated shipments, Performed line cook and front of house jobs to fill roles in a day to day setting, Directed team initiatives and goals
• Booking and Retail Associate, Canine Cloud Nine, 2022-2024, Oversaw the day-to-day activities of retail sales, Demonstrated ability to provide knowledge about feedback in customer service, Managed appointment scheduling to ensure positive customer engagement, operational efficiency, and profit maximization through use of Clover pos, Interacted with and built rapport with customers to generate sales
• Life Guard, Woodland Country Club, 2019-2021, Provided a safe environment for members, Demonstrated attentiveness to details, Obtained CPR, AED, First Aid and Life Guarding certifications

Carmel High School Swimming, 2017-2021, Hanover College Swim, 2021-2022, Chi Omega, 2022-2024, Social Chair, 2023

Server, Boathouse Kitchen and Swan Dive, 2024-2025, Provided customers with quality service and positive experiences, Performed serving tasks as well as studied as a bartender to go above expected requirements, Effectively utilized Toast pos system

• Skilled at communicating to foster effective collaboration
• Demonstrates forward-thinking and problem-solving skills
• Possesses understanding of managerial concepts and applications
• Experienced in high pressure work environments and time management