Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Maddie Pate

Maddie Pate

Tyler

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

Great Harvest Bread Co.
09.2024 - Current
  • Oversaw daily operations, ensuring team adherence to quality and safety standards.
  • Facilitated communication between departments to ensure alignment on project goals and objectives.
  • Evaluated team effectiveness regularly, providing constructive feedback to enhance overall output quality.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed escalated customer concerns promptly, ensuring satisfactory resolutions while preserving long-term relationships.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Brookshires Grocery
06.2022 - 08.2024
  • Provided exceptional customer service to enhance shopping experience.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted in training new cashiers on register operations and customer interaction standards.
  • Collaborated with team members to optimize checkout procedures during peak hours.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Intern

Judge Robert Wilson
06.2023 - 07.2023

Education

High School Diploma -

Tyler Legacy High School
Tyler
05.2024

Paralegal Studies

Tyler Junior College
Tyler, TX
05-2026

Skills

  • Strong interpersonal communication skills
  • Committment to excellence
  • Task delegation
  • Effective time management
  • Respect for authority
  • Proactive
  • Customer focused
  • Teamwork and collaboration
  • Active listening
  • Conflict resolution

Certification

  • Managerial Certificate - January 2025
  • Level 2 Safety Officer Training - 2023-2024

Timeline

Team Lead

Great Harvest Bread Co.
09.2024 - Current

Intern

Judge Robert Wilson
06.2023 - 07.2023

Cashier

Brookshires Grocery
06.2022 - 08.2024

High School Diploma -

Tyler Legacy High School

Paralegal Studies

Tyler Junior College

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