MADDIE SHUBECK

• Solely envisions, designs, and hand-sews, shop's inventory pieces
• Manages store inventory
• Provides quality customer service
• Processes and ships orders in a timely manner
• Promotes shop across social media to increase traffic and brand awareness

• Implemented innovative strategies to reduce late fees revenue loss while promoting responsible borrowing habits among patrons.
• Provided exceptional customer service, addressing patron concerns and resolving issues promptly.
• Maintained an organized work area, ensuring all materials were properly sorted and easily accessible for patrons.
• Reduced wait times at circulation desk by implementing efficient check- in/check-out processes.
• Ensured a welcoming environment for patrons by assisting with directional inquiries and providing information on library resources.
• Streamlined book return process, effectively sorting and shelving materials in a timely manner.
• Effectively handled challenging situations involving overdue books or disputes about fines, resulting in amicable resolutions.
• Improved library circulation efficiency by managing patron accounts and maintaining accurate records.
• Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
• Checked library materials in and out of library

• Performed opening and closing duties including counting money in drawers, setting up registers, completing daily logs.
• Managed inventory and database
• Organized and restocked inventory
• Greeted customers and assisted their needs by finding solutions to complaints, concerns and inquiries.
• Handled cash, credit card, and check payments for goods and services.
• Answered incoming calls promptly, courteously, and professionally.

• Researched target audiences to develop effective marketing strategies for campaigns.
• Developed creative concepts and visual designs for a variety of projects.
• Designed promotional materials such as brochures, flyers, posters, banners, newsletters, logos.
• Unified visions of artistic production.
• Produced aspects of videos, media, and performance.

• video writer, producer, director, and editor for children's educational content
• Developed and implemented engaging lessons for students in grades kindergarten through 6th.
• Created storyboards, scripts and treatments for video production projects.
• Coordinated video production projects from concept through post-production stages.
• Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
• Assessed student work and provided constructive feedback.

• Manipulated dinosaur puppets to bring characters to life.
• Demonstrated an understanding of different types of puppetry techniques such as marionettes, hand puppets, rod puppets.
• Incorporated audience participation into puppet shows when necessary.
• Posed for pictures with guests and excelled at improvisation and story-telling.

• Managed equipment inventory, reservations, and database.
• Trained students and faculty on equipment handling.
• Worked effectively in fast-paced environments.
• Learned and adapted quickly to new technology and software

applications.