STEPHANIE DAVIS
Charlotte,NC
Summary
Self-motivated business leader offering skill in strategic business planning and team development. Skillfully recruiting and training employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
15
15
years of professional experience
8
8
Certificate
Work History
Owner
Agile ATM Services LLC
12.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
Co-Owner
CK Solutions
04.2016 - Current
- Trained employees on cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Loss Mitigation Specialist
Accenture Credit Services
06.2011 - 09.2016
- Assisted with short sales and deed in lieu processes.
- Checked property valuations to assess foreclosure feasibility.
- Reached out to borrowers to discuss current status and loan workout options.
- Discussed property liquidation options with customers.
Manager in Training
Rack Rooms Shoes
03.2010 - 03.2011
- Maintained current understanding of needs and preferences, resolved issues and promoted brand loyalty.
- Trained associates regarding store operations, loss prevention and merchandise presentation
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Membership Clerk
Boys & Girls Club of York County
08.2008 - 01.2011
- Targeted the specific needs of students and provided effective educational reinforcement for students and parents
- Developed positive rapport with parents and/or guardians and general office support
- Maintained files and controlled records to show correspondence activities.
IRS Processor
JP Morgan Chase
01.2010 - 04.2010
- Received and reviewed incoming documents and materials.
- Researched and resolved discrepancies to maintain accuracy.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
Education
Master of Organizational Leadership -
Columbia International University
Columbia, SC12.2022
Bachelor of Arts - Environmental Studies
Winthrop University
Rock Hill, SC12.2010
Associate of Science -
York Technical College
Rock Hill, SC12.2007
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC05.2002
Skills
- Business Planning
- Interpersonal Skills
- Critical Thinking
- Adaptability
- Driving Results
- Strategic Vision
- Creativity
- Collaboration
- Efficiency
- Dynamic Team Player
- Verbal and Written Communication
Certification
- Data Science Math Skills, Duke University and offered through Coursera - 2023
- Telehealth for Healthcare Providers, Allison - 2023
- Business Management Essentials Certified (BMEC), Management and Strategy Institute - 2023
- Desktop and Mobile Webpage Creation in Canva, Coursera - 2023
- Project Management Essentials Certified (PMEC), Management and Strategy Institute - 2023
- Social Media Marketing, HubSpot Academy - 2023
- Water Safety for Parents and Caregivers, American Red Cross - 2023
- Six Sigma White Belt, Aveta Business Institute - 2013
Timeline
Owner
Agile ATM Services LLC
12.2022 - Current
Co-Owner
CK Solutions
04.2016 - Current
Loss Mitigation Specialist
Accenture Credit Services
06.2011 - 09.2016
Manager in Training
Rack Rooms Shoes
03.2010 - 03.2011
IRS Processor
JP Morgan Chase
01.2010 - 04.2010
Membership Clerk
Boys & Girls Club of York County
08.2008 - 01.2011
Master of Organizational Leadership -
Columbia International University
Bachelor of Arts - Environmental Studies
Winthrop University
Associate of Science -
York Technical College
High School Diploma -
Orangeburg Wilkinson High School
- Data Science Math Skills, Duke University and offered through Coursera - 2023
- Telehealth for Healthcare Providers, Allison - 2023
- Business Management Essentials Certified (BMEC), Management and Strategy Institute - 2023
- Desktop and Mobile Webpage Creation in Canva, Coursera - 2023
- Project Management Essentials Certified (PMEC), Management and Strategy Institute - 2023
- Social Media Marketing, HubSpot Academy - 2023
- Water Safety for Parents and Caregivers, American Red Cross - 2023
- Six Sigma White Belt, Aveta Business Institute - 2013
Hobbies
- Self-publishing activity books
- Playing the violin
- Cooking
- Spending time with friends and family
Volunteer Work
Crisis Counselor - Crisis Text Line - 1/2023 - Present
Baby Brigade - Soldiers Angels - 1/2023 - Present
Listener - 7 Cups Foundation - 1/2023 - Present
Hobbies
- Self-publishing activity books
- Playing the violin
- Cooking
- Spending time with friends and family
Volunteer Work
Crisis Counselor - Crisis Text Line - 1/2023 - Present
Baby Brigade - Soldiers Angels - 1/2023 - Present
Listener - 7 Cups Foundation - 1/2023 - Present
Hobbies
- Self-publishing activity books
- Playing the violin
- Cooking
- Spending time with friends and family
Volunteer Work
Crisis Counselor - Crisis Text Line - 1/2023 - Present
Baby Brigade - Soldiers Angels - 1/2023 - Present
Listener - 7 Cups Foundation - 1/2023 - Present
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