Maddison Cole
Newport,NC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Server
The Banks Grill
Morehead City, NC
08.2025 - Current
- Delivered outstanding customer service in fast-paced dining environment, enhancing guest experience.
- Fostered welcoming atmosphere through attentive service and friendly interactions, encouraging repeat visits.
- Accurately recorded customer orders in timely manner, ensuring efficient service and customer satisfaction.
Restaurant Hostess
The Banks Grill
Morehead City, North Carolina
11.2023 - Current
- Assisted servers by communicating guest needs and preferences.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new host staff on company policies and procedures effectively.
Drive-Thru Team Member
Highway 55
Morehead City, NC
05.2023 - 10.2023
- Provided friendly service during high-volume drive-thru operations.
- Operated point-of-sale systems for order processing and payment transactions.
- Maintained cleanliness and organization of the work area and equipment.
Education
Home Education
Newport, NCSkills
- Point-of-sale operation
- Order management
- Customer service
- Team collaboration
- Employee training
- Effective communication
Timeline
Server
The Banks Grill
08.2025 - Current
Restaurant Hostess
The Banks Grill
11.2023 - Current
Drive-Thru Team Member
Highway 55
05.2023 - 10.2023
Home Education