Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Maddison Edge

Smiths Station,AL

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Nutrition Barista

Logan Henderson
07.2024 - Current
  • Providing prompt, friendly customer service.
  • Educating customers on the menu and various nutrition benefits.
  • Ensuring consistent drink quality and presentation.
  • Cleaning and maintaining the store and equipment.
  • Handle Cash and Credit Card sales
  • All duties to include opening and closing store
  • Time management, problem solving, and team work
  • Create, maintain, and manage strong social media content and brand presence across Instagram, Facebook, and TikTok.

Retail Sales Associate

Emma Ross
05.2023 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed..
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.


Education

High School Diploma -

Pensacola Christian Academy
Pensacola, FL
10-2024

Skills

  • Customer service
  • Cash handling
  • Drink preparation
  • Inventory management
  • Time management
  • Customer loyalty
  • Workplace safety
  • Team support
  • Product promotions
  • Upselling strategies
  • Conflict Resolution
  • Multitasking

Accomplishments

  • Resolved product issue through consumer testing.
  • Promoted to Social Media Manager after 1 months.

Certification

  • OSHA Certified
  • CPR/AED Certification
  • Alabama Driver's License
  • First Aid Certification

Timeline

Nutrition Barista

Logan Henderson
07.2024 - Current

Retail Sales Associate

Emma Ross
05.2023 - 07.2024
  • OSHA Certified
  • CPR/AED Certification
  • Alabama Driver's License
  • First Aid Certification

High School Diploma -

Pensacola Christian Academy
Maddison Edge