Maddison Mehmert
Walmart
Evergreen,CO
5
years of professional experience
Dynamic team leader with a proven track record in enhancing productivity, driving team collaboration, and resolving customer issues. Committed to fostering a positive work environment and delivering exceptional service.
Work History
Team Leader Manager
1 Month- Led team operations to ensure efficient workflow and productivity.
- Trained new associates on processes, safety protocols, and customer service standards.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented strategies to enhance team collaboration and communication.
- Conducted regular performance evaluations, providing feedback for improvement.
- Assisted in resolving customer inquiries and issues to ensure satisfaction.
- Identified opportunities for process enhancements to optimize team efficiency.
- Collaborated with management to develop training materials for staff development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
Team Leader Manager
2 Years- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Went from a 112% Turnover rate to 50% within 8 months
- Kept customer satisfaction 4.5 -5 for 2 years while working for them
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
- Developed strong relationships with cross-functional departments to support successful project execution.
Church Youth Leader
2 Years 7 Months- Developed and facilitated engaging youth programs fostering spiritual growth and community involvement.
- Worked with kids aged 0-14
- Mentored volunteers, enhancing their skills in youth mentorship and program delivery.
- Organized retreats and events, promoting leadership development among participants.
- Collaborated with church leadership to align youth activities with overall ministry goals.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Developed strong connections with youth members by organizing engaging and interactive group activities.
- Organized group activities and outings for youth and led weekly Bible study meetings.
Server Trainer
1 Year 8 Months- Trained new servers on menu knowledge and customer service techniques.
- Developed training materials to enhance onboarding efficiency for staff.
- Oversaw daily operations to ensure compliance with service standards.
- Facilitated ongoing training sessions to refine team performance and skills.
- Mentored junior staff, fostering a culture of teamwork and collaboration.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
Cashier
1 Year 3 Months- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints effectively, fostering positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma
Skills
Customer focus
Workload management
Motivational skills
Influencing skills
Employee scheduling
Workforce planning
Practice coordination
Teamwork and collaboration
Computer skills
Problem resolution
Timeline
Team Leader Manager
Walmart
06.2026 - CurrentRead More
Team Leader Manager
Walmart
06.2024 - 06.2026Read More
Server Trainer
Revival Brews
10.2022 - 06.2024Read More
Church Youth Leader
Rockland Community Church
01.2022 - 08.2024Read More
Cashier
Walmart
07.2021 - 10.2022Read More
Evergreen High School
High School Diploma
Read More