Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maddison Reed

Miami,OK

Summary

Dedicated Waitress experienced in delivering exceptional customer service and enhancing guest relations in fast-paced environments. Resolved issues effectively and collaborated with team members to create memorable dining experiences. Pursuing opportunities in the medical field while studying for Med Lab Tech.

Overview

2
2
years of post-secondary education
6
6
years of professional experience

Work History

Waitress

Woody’s Bar & Grill
Miami, OK
01.2026 - Current
  • Provided excellent customer service in a fast-paced diner environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Resolved customer complaints promptly to enhance dining experience.
  • Maintained cleanliness of dining areas and ensured proper table settings.
  • Handled cash transactions and operated the point-of-sale system effectively.
  • Followed food safety protocols to maintain high sanitation standards. and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Waitress

Main Street Cafe
Miami, OK
08.2025 - 01.2026
  • Provided excellent customer service in a fast-paced diner environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Maintained cleanliness of dining areas and ensured proper table settings.

Waitress

Otter Cove Diner and Gift Shop
Miami, OK
12.2020 - 08.2023
  • Provided excellent customer service in a fast-paced diner environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Maintained cleanliness of dining areas and ensured proper table settings.

Education

Medical Laboratory Science

Northeastern Oklahoma A&M
Miami, OK
08.2024 - 08.2026

Miami High School
Miami, OK

Skills

  • Hospitality service expertise
  • Safe food handling
  • Allergy awareness
  • Customer service
  • Service prioritization
  • Time management
  • Complaint management
  • Conflict resolution
  • Problem resolution
  • Guest relations
  • Team collaboration
  • Communication skills
  • Customer relationship

Timeline

Waitress

Woody’s Bar & Grill
01.2026 - Current

Waitress

Main Street Cafe
08.2025 - 01.2026

Medical Laboratory Science

Northeastern Oklahoma A&M
08.2024 - 08.2026

Waitress

Otter Cove Diner and Gift Shop
12.2020 - 08.2023

Miami High School
Maddison Reed