Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maddison Tedder

Fishers,IN

Summary

Dynamic and results-driven professional with experience at Topgolf, excelling in customer service and cleanliness. Proven ability to train staff and upselling strategies, enhancing guest satisfaction. Strong organizational skills and attention to detail have led to improved operations and customer experiences.

Overview

7
7
years of professional experience

Work History

Bayhost Lead

Topgolf
03.2023 - Current

Taking care of fellow playmakers while also taking care of our guests and making sure they stay on task.

  • Maintained cleanliness of bays and surrounding areas for guest satisfaction.
  • Handled cash transactions and exceeding players expectations
  • Making sure side tasks are done by my fellow playmakers.

Hooters Girl

Hooters
02.2022 - 07.2024
  • Thrived in high-pressure environment while managing bartending and table service responsibilities.
  • Trained new staff on service protocols and customer engagement techniques. Assisted in bartending duties during peak hours to enhance customer satisfaction. Provided support to servers in delivering food and beverages efficiently.
  • Ensured guest expectations were consistently exceeded through attentive service and a positive demeanor.

Associate Keyholder

Sun Tan City
04.2019 - 05.2021
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on customer service protocols and operational standards.
  • Managed inventory levels, and stock replenishment processes to enhance product availability.
  • Implemented sales strategies that increased customer engagement and retention rates.
  • Conducted store audits, maintaining a high standard of cleanliness and organization.
  • Selling to the best of my ability, and educating customers on tanning knowledge to better there experience.

Education

High School Diploma -

K12 Online Highschool
Indianapolis, IN
12.2020

Skills

  • Computer skills
  • Cleanliness
  • Upselling strategies
  • Customer service
  • Attention to detail
  • Organization

Timeline

Bayhost Lead

Topgolf
03.2023 - Current

Hooters Girl

Hooters
02.2022 - 07.2024

Associate Keyholder

Sun Tan City
04.2019 - 05.2021

High School Diploma -

K12 Online Highschool
Maddison Tedder