Maddison Tumser
Ontario,CA
Summary
Dedicated Lead Medical Assistant/ Phlebotomy Technician equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/Phlebotomist
Chino Hills Family Medical Group
Chino Hills , CA
2019.03 - Current
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Coordinated work of junior staff to keep team performance high and effectively handle needs 70+ patients per day.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Obtained blood specimens by performing venipunctures and finger 50+ times per day.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Education
Certified Phlebotomy Technician - Phlebotomy
AUMT Institute
Ontario, CA05.2018
High School Diploma -
Upland High School
Upland, CA06.2013
Skills
- Wound Care
- Patient Relations
- Treatment Room Preparation
- Examination Preparation
- Operating EKG Equipment
- Blood and Tissue Collection
- Vacuum Tube and Syringe Use
- Equipment and Instrument Sterilization
- Phlebotomy Procedures
- Staff Phlebotomy Training
- Lab Specimens and Collections
Certification
- Certified Phlebotomy Technician
Timeline
Lead Medical Assistant/Phlebotomist
Chino Hills Family Medical Group
2019.03 - Current
Certified Phlebotomy Technician - Phlebotomy
AUMT Institute
High School Diploma -
Upland High School
- Certified Phlebotomy Technician
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