Maddox Beckham
Las Vegas,NV
Summary
Hard worker with over three years of experience in fast paced environments, excelling in
customer service and team leadership. Extremely skilled in multitasking and working under
pressure, consistently demonstrating adaptability and a strong work ethic. Won employee of the
month countless times, excelling above and beyond whenever possible. With hopes of owning/managing my own restaurant, I take all the experience I can.
Overview
3
3
years of professional experience
Work History
Shift Leader
Capriotti's
Las Vegas, NV
09.2024 - Current
- Supervise and assist a team during shifts, ensuring efficient operations and meeting standards set by management.
- Constant multitasking from greeting customers to creating orders, nevertheless consistently staying occupied.
- Addressed customer concerns and resolved issues promptly to maintain satisfaction and encourage great customer service.
Online Grocery Associate
Walmart
Las Vegas, NV
11.2022 - 09.2024
- Provided prompt, courteous customer service by greeting customers upon arrival and ensuring a smooth and friendly pickup experience.
- Managed multiple customer interactions efficiently during peak hours, demonstrating strong time management and multitasking skills.
- Handled customer inquiries and resolved concerns with professionalism, patience, and a customer-first attitude.
Crew Member
Tropical Smoothie Cafe
Las Vegas, NV
04.2022 - 11.2022
- Greeted customers with a friendly and welcoming attitude, creating a positive first impression and maintaining a high standard of customer service.
- Managed customer flow during busy periods, taking orders efficiently while keeping wait times low and the environment calm.
- Maintained cleanliness and organization of the front of house area, ensuring a tidy and inviting space for guests.
Education
Associate Of Business Administration - Business
College of Southern Nevada
Las Vegas, NVSierra Vista High
Las Vegas, NV05.2024
Skills
Hard Working
Time Management
Communication
Customer Service
Timeline
Shift Leader
Capriotti's
09.2024 - Current
Online Grocery Associate
Walmart
11.2022 - 09.2024
Crew Member
Tropical Smoothie Cafe
04.2022 - 11.2022
Associate Of Business Administration - Business
College of Southern Nevada
Sierra Vista High