Maddox Votaw
Eudora,KS
Summary
Results-driven management professional with a demonstrated ability in leadership and effective communication. Known for a detail-oriented approach to problem-solving and strategic planning, backed by extensive experience in service delivery and time management. Proficient in customer relations and invoice solutions, poised to deliver immediate value to the organization. Committed to leveraging these skills to drive operational success in the role.
Overview
2
2
years of professional experience
Work History
Associate Portfolio Executive
C.H. Robinson
Kansas City, MO
06.2024 - Current
- Provided exceptional customer support, ensuring satisfaction and loyalty.
- Utilized advanced technology to streamline portfolio management processes.
- Operated with a high degree of autonomy while meeting company standards.
- Dedicated to personal development and continuous learning.
- Excelled in problem-solving and addressing customer concerns.
- Demonstrated strong communication skills and attention to detail.
- Prepared aging reports to identify past due accounts.
- Focused on warm leads to build and maintain customer relationships.
SHIFT MANAGER
Goodcent's Deli Fresh Subs
Olathe, USA
07.2023 - 06.2024
- Trained and supervised new staff members
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- Promoted customer satisfaction by addressing complaints and issuing refunds
- Oversaw daily operations while managing multiple projects simultaneously
- Maintained knowledge of store products and services to make recommendations to customers
- Monitored inventory levels and placed orders when necessary, ensuring stock availability at all times
- Set employee schedules and made staffing adjustments to get shifts covered
- Recruited new hires by interviewing applicants and selecting qualified personnel
Education
ASSOCIATE IN BUSINESS SCIENCE - BUSINESS ADMINISTRATION
Johnson County Community College
Overland Park12.2024
Skills
- Task prioritization
- Problem-solving abilities
- Budgeting knowledge
- Customer service focus
- Analytical thinking
- Goal setting
- Microsoft Office
- Reliable Support in team setting
References
- Quinn Riordan, General Manager, Goodcent's, (785) 577-2635, quinn3499@gmail.com
- Greg Capps, Clubhouse Manager, Twin Oaks Driving Range, (785) 615-9898
Timeline
Associate Portfolio Executive
C.H. Robinson
06.2024 - Current
SHIFT MANAGER
Goodcent's Deli Fresh Subs
07.2023 - 06.2024
ASSOCIATE IN BUSINESS SCIENCE - BUSINESS ADMINISTRATION
Johnson County Community College
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