Madison Harshaw
Ooltewah,TN
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
2
2
years of professional experience
Work History
Mortgage Loan Officer Assistant
Movement Mortgage
11.2021 - Current
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Assisted in closing loans by efficiently gathering required documentation and submitting applications.
- Supported loan officers with application processing, ensuring timely completion for quicker decisions.
- Increased client satisfaction by providing exceptional customer service throughout the loan process.
- Contributed to increased loan volume by proactively identifying potential clients and initiating contact.
- Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
- Collaborated with sales teams to develop marketing strategies that attracted new clients and increased business opportunities.
- Improved borrower experience through prompt follow-ups on inquiries and concerns during the application process.
- Expedited pre-approval processes by accurately evaluating applicant income, credit history, and property values.
- Reduced errors in submitted applications by meticulously reviewing documents for completeness and accuracy before submission to underwriting departments.
Education
High School Diploma -
Ringgold High School
Ringgold, GA05.2016
Skills
- Document Verification
- Log maintenance
- Documentation Review
- File Management
- Credit analysis
- Credit
- Employment Verification
- Data Collection
- Calculations Review
- Loan Application Preparation
Timeline
Mortgage Loan Officer Assistant
Movement Mortgage
11.2021 - Current
High School Diploma -
Ringgold High School