Maddy Morrison
Newark,Delaware
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Las Martitas
05.2021 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
Dishwasher
Miss Oxford Diner
06.2020 - 02.2021
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
No Degree - Esthetics
Schilling Douglas School of Hair Design
Newark, DE06.2024
High School Diploma -
Pennsylvania Leadership Charter School
West Chester, PA06.2023
Skills
- Payment Collection
- Guest Services
- Merchandise Restocking
- Customer Service
- Cash Handling
- Customer Complaint Resolution
- POS System Operation
- Cash Management
- Customer Satisfaction
- Refund Handling
- Positive attitude
- Telephone etiquette
Languages
Spanish
Limited Working
Timeline
Customer Service Cashier
Las Martitas
05.2021 - Current
Dishwasher
Miss Oxford Diner
06.2020 - 02.2021
No Degree - Esthetics
Schilling Douglas School of Hair Design
High School Diploma -
Pennsylvania Leadership Charter School
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