Madison Pinkerton
costumer service
Bakersfield,CA
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. In addition, has proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
2
2
years of professional experience
Work History
Costumer Service Job
FitPantry
09.2021 - Current
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Increased team productivity with effective communication and collaboration strategies.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Nanny
Family Friend
01.2022 - 11.2022
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Education
High School Diploma -
Liberty High School
Bakersfield, CA06.2021
Skills
- Upselling techniques
- Customer retention
- Time management
- Adaptability and flexibility
- Positive attitude
- Interpersonal skills
- Analytical skills
- Telephone etiquette
- Professional demeanor
- Customer service excellence
- Empathy and understanding
- Conflict resolution
Timeline
Nanny
Family Friend
01.2022 - 11.2022
Costumer Service Job
FitPantry
09.2021 - Current
High School Diploma -
Liberty High School
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