Jannely Valdez
Restaurant, convenience store, bar service expertise.
Orovada,NV
Summary
At Denio Junction Restaurant, I excelled in enhancing customer satisfaction and service standards, training personnel, and streamlining service processes. My expertise and exceptional client relations significantly improved service ratings. Leveraging strong communication and problem-solving skills, I effectively resolved issues, fostering a culture of excellence in customer support. Passionate, spirited, and classically trained, skilled in building relationships. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food service, customer service best practices, and quality food service.
Overview
1
1
year of professional experience
Work History
Costumer Service
Denio Junction Restaurant
Denio, NV
01.2024 - 01.2025
- Provided customer service to ensure satisfaction.
- Developed strategies to improve customer service processes.
- Greeted guests and provided customer service support.
- Provided excellent customer service during transactions.
- Established best practices for customer service initiatives.
- Emphasized fast, friendly customer service.
- Identified opportunities to improve customer service processes.
- Assisted servers in providing outstanding customer service.
- Provided superior customer service to all shoppers.
- Greeted customers and provided friendly customer service.
- Provided excellent customer service when delivering goods.
Skills
- Team member support
- Daily specials memorization
- Effective customer upselling
- Dining customer service
- Foreign language proficiency
- Order management
- Point of sale operation
- Responsible beverage service
- Menu memorization
- Server training
- Calm demeanor
- Beverage preparation
- Upselling techniques
- Professional appearance
- Strong work ethic
- Food running
- Exceptional customer service
- Safe food handling
- Food station setup
- Liquor, wine, and food service
- Positive and professional
- Menu item recommendation
- Multitasking and organization
- Dining crew workflow optimization
- Client relations and customer service
Languages
English
Professional
Spanish
Professional
Timeline
Costumer Service
Denio Junction Restaurant
01.2024 - 01.2025
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