Maddy Ponce
Aurora,IL
Summary
Dynamic Manager, adept in leadership and volunteer coordination. Excelled in enhancing banquet operations and guest satisfaction, managing events for up to 250 people. Skilled in organization and communication, ensuring seamless execution and meeting tight deadlines.
Overview
3
3
years of professional experience
Work History
Banquets Manager
Two Brothers Brewing
06.2022 - Current
- Organizing events from the original contract to day of execution
- Delegated tasks to staff members to maximize production under tight deadlines. Managing a team of 19 to work seamlessly in order to keep every detail in order
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Social Posts- Working with Photographers to post professional photos of our venue and showing off what we offer to potential clients
- Directed and managed banquet functions for Weddings and up tp 250 person events.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events as well as forming relationships with the clients before the event to make sure we get exactly what they expected.
Entertainment & Programming Director
Lombard Place Assisted Living & Memory Care
10.2021 - 06.2022
- Created Programming for three Assisted Living and Memory care Floors. To create constant duel programming throughout the day.
- Coordinate Outings for Assisted Living as well as Memory Care.
- Coordinate All Events/Entertainment/Volunteers
- Social Posts- Posted weekly
- Responsible for vehicles and all maintenance and repairs
- Effectively use $2,000 Budget for supplies, entertainment, signature programming and Food & Beverage
Active Living Director
Lakeview Memory Care Community
02.2021 - 10.2021
- Plan Calendar of Programming for residents with Dementia and other memory loss
- Plan Appropriate outings based on resident's abilities and interests
- Coordinate all Entertainment/ Volunteers
- Facilitated Dual programming for high and low functioning residents to make sure every resident had something that will challenge and engage them
Education
Bachelor of Science - Urban Ministry
Greenville University
Greenville, IL05.2018
Skills
- Leadership Qualities/Team Management
- Volunteer Coordination & Training Staff
- Organization
- Emphasis on Completing assignments and meeting deadlines
- Communication
- Prioritize efficience
Timeline
Banquets Manager
Two Brothers Brewing
06.2022 - Current
Entertainment & Programming Director
Lombard Place Assisted Living & Memory Care
10.2021 - 06.2022
Active Living Director
Lakeview Memory Care Community
02.2021 - 10.2021
Bachelor of Science - Urban Ministry
Greenville University
Similar Profiles
Tristan CostaTristan Costa
Production Supervisor at Two Brothers BrewingProduction Supervisor at Two Brothers Brewing
Sean SmithSean Smith
Sales Director at K2 Brothers BrewingSales Director at K2 Brothers Brewing
KAYLEE KUWALUKAYLEE KUWALU
Restaurant Server at Hop Brothers BrewingRestaurant Server at Hop Brothers Brewing