Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madelaine Muller-Hughes

Wilmington

Summary

Reliable Clinical Assistant with a strong team-oriented background both in Division 1 athletics and in the workforce. Extensive experience in providing both administrative and hands-on assistance to physicians in a healthcare setting. Offering exemplary communication, time management, and collaboration skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Atlanc Rehab and Wellness Center
02.2023 - Current


  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Assisted healthcare professionals in providing high-quality treatment to patients, working hands-on with patients in physical therapy protocols, electrical stimulation treatment, PNF, and soft tissue treatment.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Manage clinic payments and transactions; monitoring up to $2500 per day
  • Filing up to 40 patient reports per day; ensuring all medical data is updated within the clinic system in an accurate and timely manner.

Long-Term Care Activities Director

The Davis Community
07.2022 - 02.2023
  • Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
  • Developed strong relationships with local organizations to secure resources and partnerships that benefit residents'' experiences and quality of life.
  • Collaborated with interdisciplinary teams to develop personalized care plans incorporating meaningful activities for each resident.
  • Monitored department budget and expenditures, keeping the facility within budget.
  • Streamlined communication among team members through regular meetings and clear delegation of responsibilities.

Education

Master of Science - Applied Gerontology

University of North Carolina Wilmington
Wilmington, NC
05.2022

Bachelor of Science - Exercise Science

University of North Carolina Wilmington
Wilmington, NC
05.2021

Skills

  • Clinical Support both direct patient care and administration
  • Proficiency in Microsoft Word & PowerPoint, medical billing and insurance, patient reports, and electronic health records
  • Patient Care Coordination
  • Healthcare Team Collaboration
  • Customer Service and interpersonal skills

Accomplishments

  • Division 1 Athlete and scholarship recipient for UNCW Women's Tennis 2018-2022
  • Successful Thesis Presentation of findings on the 4-week trial and evaluation of balance prevention equipment for geriatric residents within a continuing care facility.

Certification

  • NASM Senior Fitness Specialist, 01/01/22, NASM
  • Human Research (Social/Behavioral), 08/01/20, CITI

Timeline

Clinical Assistant

Atlanc Rehab and Wellness Center
02.2023 - Current

Long-Term Care Activities Director

The Davis Community
07.2022 - 02.2023

Master of Science - Applied Gerontology

University of North Carolina Wilmington

Bachelor of Science - Exercise Science

University of North Carolina Wilmington
Madelaine Muller-Hughes