Madelaine Stuart
Oklahoma City,OK
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level nonprofit position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Insurance Adjuster
Oklahoma Farm Bureau
Oklahoma City, OK
10.2023 - Current
- Informed claimants about the claims process and answered questions regarding policies.
- Maintained organized records of claim activity and related documents.
- Processed paperwork associated with approved claims payments.
- Ensured compliance with state regulations governing insurance industry practices.
- Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
- Investigated insurance claims to determine coverage and liability.
- Reviewed police reports, medical records, witness statements, and other evidence to assess damages.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Field Coordinator
Casas Por Cristo
06.2021 - 09.2023
- Provided clear instructions for proper construction techniques for groups of volunteers.
- Performed site visits for potential and future homes to be received by qualifying families.
- Conducted weekly staff meetings for morale.
- Translated Spanish to English for interviews and paperwork.
- Delivered building materials for future homes.
- Coordinated with church leaders regarding their mission trip experience.
- Assisted in maintaining ministry property.
Sales Associate
Habitat For Humanity Restore
12.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Received and assessed store donations for sale.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in merchandise pick-ups for larger donations.
Head Cashier
Lowe's
09.2020 - 12.2020
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Trainer
Chick Fil A
09.2018 - 09.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Global Studies
Oklahoma State University
Stillwater, OK05.2021
Skills
- Microsoft Suite
- Cultural Understanding
- Verbal and Written Communication
- Advanced Language Knowledge
- Claims Investigation
- Claims Processing
- Fundraising Expertise
- Organizational Development
- Interpersonal Relationships
- Resource Mobilization
- Group Facilitation
Languages
Spanish
Professional
References
References available upon request.
Timeline
Insurance Adjuster
Oklahoma Farm Bureau
10.2023 - Current
Field Coordinator
Casas Por Cristo
06.2021 - 09.2023
Sales Associate
Habitat For Humanity Restore
12.2020 - 05.2021
Head Cashier
Lowe's
09.2020 - 12.2020
Trainer
Chick Fil A
09.2018 - 09.2020
Bachelor of Arts - Global Studies
Oklahoma State University
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